Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
2,4 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2022 sur Hotels
لاينفع نهائيا للعائلة المنطقة سيئة مرتادي الفندق غير جيدين الاستقلال والموظفين بمزاج سيء جداً جداً
par un voyageur
Buon albergo!
Publié le 22 mars 2022 sur Hotelspar un voyageur
Publié le 16 mars 2019 sur Hotels
par un voyageur
Publié le 1 janv. 2019 sur Expedia
They said there is no double bed room and the room is only for one person and we had to pay extra to upgrade and the hotel has a lot of noisy prostitution and we called house keeping and reception and ordered shampoo and towels 4 times and didn’t receive it !
Commentaires de Gestion de l’hôtel
21 janv. 2019 par NM, Gestion de l’hôtel
Dear valuate customer.
Thanking you for taking time to right your feedback which can be helpful to us to improve our service.
In other hand we are kindly asking you to provide for us the reservation number like that we can follow up with our associates and trouble shoot the issue to avoid that will happen next time.
Thanking you.
par un voyageur
Publié le 1 sept. 2018 sur Hotels
호텔이용시 바가지 조심하세요ㅡㅡ 친구 데려오는것도 무조건 20BD 부과합니다
par un voyageur
أسوء تجربة إقامة في فندق The worst hotel ever
Publié le 30 avr. 2018 sur HotelsThe reception asked to keep my passport with them during my stay at the hotel, I told them that is illegal procedure, they said it’s the hotel policy!!
They asked me to sign on an items list that in my room!!
The room was smelly and the towels
were yellowish
The hotel deals with the guests like thieves!!! No respect!!
استقبال الفندق بيطلب حجز جواز السفر معهم طيلة فترة الإقامة وعندما أخبرتهم بأن هذا الإجراء غير قانوني كانت الإجابة بأن هذه سياسة الفندق!!
طلبوا مني التوقيع على قائمة بمحتويات الغرفة!!
الغرفة كانت رائحتها سيئه والمناشف مصفرة وليست ناصعة البياض كالمعتاد وصوت الماء في مواسير الصرف بالجدران كان مسموع وعالي.
تعامل الفندق مع النزلاء كتعاملهم مع حراميه!!
par un voyageur
Don't expect standard amneties and don't breakfast
Publié le 29 janv. 2018 sur ExpediaNo bathrobe no expendable sandals and no breakfast for a breakfast booked room.
First staff wanted to charge breakfast after informing them I had it in my package they then told me I was only limited to a continental breakfast then when complaining to reception they said I can get any breakfast by that time I needed to run for an appointment.
Expect a 20 minutes delay check out.
Will not visit again
Commentaires de Gestion de l’hôtel
13 févr. 2018 par leena, Gestion de l’hôtel
Dear Guest
Greetings from frsanpalaceHotels Bahrain
We would like to thank you very much for your time and sharing your feedback on this forum.
It gives us no pleasure to hear such feedback and we do agree there were things which are least expected from us immaterial of the star category. We sincerely do apologize on such experience you had go through.
Thank you for detailed feedback ,has been shared across to make swift changes
Best regards
Ms.lyne
Recommandé
pour Événement personnelpar un voyageur
Publié le 5 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2018 par CRIS, Gestion de l’hôtel
HELPFUL
