Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Hadjer,Thank you for taking the time to post a rating of your recent stay with Hilton BahrainWe are delighted to know that you had enjoyed your experience with us. We look forward to welcoming you back soon Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain
par un voyageur
Excellent
Publié le 7 déc. 2023 sur HotelsService excellent. De la réception au room service le personnel est très attentif, attentionné et à l’écoute
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Guests, Thank you for your excellent review of the hotel. We are thrilled to hear that you had a wonderful experience and found our service to be excellent.We appreciate your kind words about the attentive, caring, and attentive staff from reception to room service. Providing exceptional service is our top priority, and we are glad that our team was able to meet your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely, Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Bon séjour dans l'ensemble.Hôtel reposant
Publié le 11 mai 2023 sur HotelsBon séjour .Problème à l'arrivée,car le descriptif de la chambre mentionnait un canapé lit qui n'tait pas dans la chambre qui nous a été attribuée. Nous avons donc bénéficié d'une chambre de catégorie supérieure; chambre magnifique ,calme et très confortable.Literie exceptionnelle.Nous avions également un petit balcon avec fauteuil très agréables.Hélas, il manque des prises éléctriques pour pouvoir brancher nos appareils. De plus, il y a une sèche-cheveux mis à disposition, mais aucun endroit confortable pour l'utiliser. La seule prise avec miroir se trouve au bureau, mais la prise est au sol et le fil est trop court. Salle de bain magnifique, mais il manque le kit: brosse à dent,par exemple....
la piscine est petite, à l'ombre et sans intérêt. Le lounge est très cher et peu de choix.
Mention spéciale au personnel d'entretien.La chambre était incroyablement propre!!!!!!Bravo à eux.
Commentaires de Gestion de l’hôtel
16 mai 2023 par Hilton Bahrain , Gestion de l’hôtel
Hello Philippe!Many thanks for your time in posting a review of your recent stay at the Hilton BahrainWe are so delighted to know that you had an awesome time whilst staying with us and that you liked our rooms and the excellent level of service you received from our team members. Rest assured that your kind words and compliments have been conveyed to our Housekeeping TeamWe are happy to note that we were able to meet your expectations of a Hilton experience on this particular occasion and we are already looking forward to welcoming you back in the nearest future. However, we have also taken note of your feedbacks and has shared this with the concerned department. Please feel free to contact us should you need my personal assistance with your next booking.Sincerely yours,Hilton Bahrain
par un voyageur
Publié le 8 août 2024 sur Expedia
Dina and her staff were amazing. Check-in was quick and anytime I needed assistance during my stay my needs were swiftly and professionally met. I will definitely be coming back.
Commentaires de Gestion de l’hôtel
8 août 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Anyssa,Thank you so much for taking the time to leave us this wonderful 5-star review. We are thrilled to hear that you had such a fantastic experience with our team during your recent stay.It makes us incredibly proud to know that our staff, led by the wonderful Dina, were able to provide you with swift, professional, and attentive service throughout your visit. Customer satisfaction is our top priority, so comments like yours let us know that we are succeeding in delivering the high-quality hospitality we strive for.We greatly appreciate your kind words and look forward to welcoming you back in the future. Repeat guests like yourself are a true testament to the quality of our hotel and the care we put into every stay.Thank you again for the excellent review. We can't wait to host you again soon.Sincerely,Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Tamer Farouk, General Manager, Gestion de l’hôtel
Dear Stephen,We are excited to see your 5* rating and happy to know that you had an enjoyable stay with us. Next time you are in the area, we would love to have you stay with us again!Thanks for taking the time to leave us your feedback, it means a lot to us.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Amal,Thank you for taking the time to post a review of your recent stay with us We are grateful for your rating and we look forward to welcoming you back Sincerely,Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Very convenient location. I didn’t have to leave the property at all during my stay, everything was onsite.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Larry, Thank you so much for the wonderful review of your stay with us. We are thrilled to hear that you found our hotel's location to be very convenient during your visit.It's great to know that you were able to enjoy a truly seamless experience without having to leave the property at all. Our goal is to provide our guests with a complete and self-contained hospitality experience, where all the amenities, services and facilities they need are available on-site. It's satisfying to hear that we succeeded in meeting that objective for you.Having everything conveniently located within the hotel grounds allows our guests to make the most of their time and truly relax during their stay. We know how valuable that can be, especially for travelers who want a hassle-free visit.Thank you again for your wonderful feedback. Comments like yours let us know that we are providing the level of convenience and comprehensive on-site offerings that our guests desire. We appreciate you taking the time to share your positive experience, and we look forward to welcoming you back in the future.Sincerely, Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Nicely appointed and very good price for the level of accommodation. Would recommend if in Manama.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Constantinos,Thank you so much for your wonderful review of our hotel! We really appreciate you taking the time to share your feedback.We are delighted to hear that you found our accommodation to be nicely appointed and at a very good price point. Our team works hard to ensure we provide excellent value for our guests, so comments like yours let us know we are succeeding in that goal.We're glad you would recommend our hotel to others visiting Manama. Our prime location, high-quality facilities, and commitment to exceptional service are all important factors that contribute to a great stay. Hearing that you would suggest us to future travelers is a fantastic endorsement.Thank you again for choosing our hotel during your time in Manama. We strive to make every guest's experience a memorable one, and your positive review lets us know we are on the right track. We look forward to welcoming you back on your next visit to the area. Sincerely,Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Jose, Thank you for taking the time to post a rating of your recent stay with us. We appreciate your kind words, and we look forward to welcoming you back soon Sincerely, Tamer Farouk General ManagerHilton Bahrain
par un voyageur
Publié le 5 juin 2024 sur Hotels
호텔 프론트에서 룸을 무료 업그레이드 해준다고 해서 승낙하고 룸에 가보니 원래 예약한 룸보다 더
못한것이고, 구석진 곳에 창문도 조그맣게 있어
감옥 같은 분위기
다시 원래 예약한 룸으로 옮김
다음날 퇴근해 와보니 무료생수가 없음.
조식당은 비교적 괜찮았음
호텔 위치가 대로변이지만 큰 도로에서
바로 들어갈 수가 없음
사우나와 비데탕은 별로였고
SPA 는 가격이 너무
비쌈
Commentaires de Gestion de l’hôtel
6 juin 2024 par Tamer Farouk - General Manager of Hilton Bahrain, Gestion de l’hôtel
Dear Yeung-Deok,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate you sharing your experience, as it helps us to continuously improve our service and amenities.I apologize that the room you were upgraded to did not meet your expectations. Regarding the lack of free bottled water upon your return, that is certainly not in line with our standard amenities. Rest assured that we will address this with our housekeeping team.We are pleased to hear you enjoyed the breakfast service, as providing a quality dining experience is important to us. The hotel's location and access from the main road are factors we will continue to evaluate and improve where possible.We value your business and hope to welcome you back in the future.Sincerely, Tamer FaroukGeneral ManagerHilton Bahrain
