Ratings based on 71 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
A basic hotel to be honest. I booked brunch but food options were limited and the service was extremely slow. Breakfast was very basic and, unlike other hotels, they don't serve proper pork bacon and sausages. As an expat, I expect tgat to be available. I didn't have a terrible experience but there are far better hotels. Unlikely to be back.
Comment from Hotel Management
Mar. 11, 2024 by Palmyard Hotel Team, Hotel Management
Dear Neil.Hope this email finds you well. I wanted to take a moment to express our gratitude for providing feedback on your recent stay with us. Your input is invaluable to us as we continuously strive to enhance the experience for all our guests.We are delighted to hear that overall, your stay with us was enjoyable. Your positive feedback serves as a source of encouragement for our team, reaffirming that our efforts to provide exceptional service are making a difference.However, we understand that there may still be areas where we can improve, and we are committed to addressing any concerns you may have raised. Your satisfaction is our priority, and we would greatly appreciate the opportunity to further discuss your feedback and ensure that your next visit exceeds your expectations.Please share with us your contact details by szubova@palmyard.com to reach out and schedule a convenient time for a follow-up discussion. Your insights are invaluable to us, and we welcome the opportunity to learn how we can better serve you in the future.Once again, thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back soon.
by A traveller
Posted Jan. 15, 2024 on Expedia
It was a nice hotel, well designed. Very cozy. Lots of options from restaurants around it that you can order as room service. Friendly staff.
Comment from Hotel Management
Jan. 15, 2024 by Palmyard Hotel Team. , Hotel Management
Dear Amr,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and the ambiance of our team. Your positive comments truly mean a lot to us and it motivates us to continue delivering exceptional experiences. We look forward to the possibility of welcoming you here in the future.
by A traveller
Posted Nov. 11, 2023 on Expedia
The property is small but the staff is amazing. Any time we needed anything, they were always there to help!!
Comment from Hotel Management
Nov. 14, 2023 by Palmyard Hotel Team, Hotel Management
Dear May SayeghThank you for taking the time to share your 5-star rating with us. We are glad to know you enjoyed your visit, and we look forward to welcoming you back again soon.
by A traveller
Posted Nov. 11, 2023 on Expedia
The staff are exceptionally nice.
Comment from Hotel Management
Nov. 14, 2023 by Palmyard Hotel Team, Hotel Management
Dear Sa idThank you for taking the time to share your 5-star rating with us. We are glad to know you enjoyed your visit, and we look forward to welcoming you back again soon.
by A traveller
Posted Sep. 21, 2023 on Hotels
Best place to take a deep breath
Comment from Hotel Management
Oct. 5, 2023 by The Palmyard Team, Hotel Management
Dear Najilaa,Thank you for taking the time to share your 10-out of 10 rating with us. We look forward to welcoming you back soon.
by A traveller
Posted Aug. 4, 2023 on Hotels
Reception & stuff are very good
Comment from Hotel Management
Aug. 29, 2023 by The Palmyard Team, Hotel Management
Dear Abdulkader,Thank you for taking the time to share your feedback with us. We are glad to read that you enjoyed our ambiance and that you appreciated our team's hospitality.
by A traveller
Posted Jun. 28, 2023 on Expedia
The only thing I didn’t like about it, there’s no room service after 11 pm
by A traveller
Posted Jun. 12, 2023 on Hotels
by A traveller
Posted Feb. 26, 2023 on Expedia
Great staff, always ready to help and not begging for tips all the time. The staff makes this little hotel a 5 star.
No children.
by A traveller
Posted Oct. 17, 2018 on Expedia
Comment from Hotel Management
Oct. 19, 2018 by The Palace Boutique Hotel, Hotel Management
Dear Mr/Ms
Thank you for your review
