Note fondée sur 26 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
50 % des clients le recommandent
2,8 Propreté de la chambre
2,7 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 30 juin 2019 sur Expedia
La gentillesse du personnel et l’emplacement de l’hôtel ainsi que la restauration
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely
1 sur 5
par un voyageur

Such a bad experience never again! (SABENA hotel!)

Publié le 23 oct. 2014 sur Hotels
"SABENA hotel" meaning of SUCH A BAD EXPERIENCE NEVER AGAIN! Arrival to hotel, first question, Do you want a girl? NON thanks, arrival to room, after 10min, first call, Do you want a girl? no thanks! after that, every 15min, tok tok tok to door... ladies forcing an entering in the room and gives you number (and price, very expensive by the way) No thanks. I have decided to put "do not disturb" outside, nothing chance; every 15min, toktoktok. everything is payable, even the small bottle of water in room! nothing is free in this hotel! i have visited more that 70 countries in my life, first time such experience! for sure, never again this hotel!
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely
1 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Not good. No good service.
1 sur 5
par un voyageur

Publié le 7 août 2023 sur Expedia
This property claimed they had no rooms even after two confirmations from Expedia. The Room was hot, AC Broken, Toilet Seat Broken. Terrible place overall. Music from Club pounding all night against the walls. Staff doesn't care at all about Customer Service Either. Horrible establishment.
5 sur 5
par un voyageur

Publié le 9 sept. 2019 sur Expedia
All good.. Electricity outlet were not working untill we called them
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely
1 sur 5
par un voyageur

Publié le 21 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely
3 sur 5
par un voyageur

Publié le 5 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely
3 sur 5
par un voyageur

Publié le 16 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2019 par FB, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. We're glad to hear that you were delighted with your stay with us, we would also like to thank you for your constructive feedback regarding the staff, we are Apologize about that and We look forward to welcoming you back soon, and we wish you well on your travels. Kind regards. Yousuf.
1 sur 5
par un voyageur de Bahrain

Publié le 29 oct. 2018
So i get there and it looks dated. Not sure if this is commom practice but at check-in they wanted to keep my passport that didnt happen. Get to my room the hallway smelled and so did the room. My cothes even smelled. Than there this night club in the first floor. DO NOT GIVE YOUR CREDIT CARD!!! They took me for $1000 worh of drinks. Than claimed they gave me card back. It would have been a nice club if they hadnt did that. Spoke to hotel manager he said nothing. Its up to you if you want to stay here but you do at your own risk.
Commentaires de Gestion de l’hôtel
3 nov. 2018 par mohammad, Gestion de l’hôtel
we are relay apologize about that what ever happens, we pass the massage to our high label management for take the action about meter. thank you
3 sur 5
par Saud de السعودية

فندق لا بأس به

Publié le 27 sept. 2015 sur Hotels
الغرفة نظيفة والتكييف ممتاز
Commentaires de Gestion de l’hôtel
17 janv. 2023 par reservation team , Gestion de l’hôtel
Dear our Valued guest We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Phoenicia Tower Hotel Sincerely