Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2019 par MARIA, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 17 août 2024 sur Expedia
Muy amables
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Maybeli,Agradecemos su amable comentario y nos alegra saber que disfrut su estancia con nosotros. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. íGracias por elegir nuestro hotel!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Darelis,We are amped to hear you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 11 août 2024 sur Expedia
The staff member who registered us was friendly and efficient. The hotel, however, is dirty. The stairs and walkways are stained. Our room had stains on the walls and the door. We had planned to stay the night after a local concert. We checked out instead and did not stay the night.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Tammy, We appreciate your comments on our staff's service. Our team strives to provide a positive experience for all guests. We will address your feedback about the cleanliness of certain areas with our housekeeping team for further improvement. Feel free to reach out to our management for any additional concerns or feedback you may have.
par un voyageur
Publié le 8 août 2024 sur Hotels
Everything was excellent
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Gerson,We appreciate your kind words and are delighted to hear that you had an excellent experience at our hotel. Our team strives to provide exceptional service to all our guests. Should you have any future feedback or need assistance, please don't hesitate to reach out to our management team directly.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Charlette, We are sorry to hear that your experience did not meet your expectations. Please reach out to us directly so we can address any concerns you may have. We value your feedback and aim to provide excellent service to all our guests.
par un voyageur de Oakville
Publié le 29 juill. 2024 sur Expedia
Room was pretty clean and was newly renovated.
Renovation was ongoing but was during reasonable hours so not any noise issue.
Pretty small room but fine for solo traveller or a couple.
The A/C unit was very loud but to be expected from older wall A/C unit.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michael, We appreciate your feedback on the cleanliness of our newly renovated rooms and the ongoing renovations conducted during reasonable hours. We understand that the room size may not have met your expectations, but we are pleased to hear it was suitable for your stay. Thank you for understanding that the noise from the older wall A/C unit is a common occurrence.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
It was an average experience
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Bhavi Bharat, We appreciate your feedback and regret that we fell short of your expectations. Should you wish to discuss your stay further, please feel free to contact our management team. Your comments are valuable to us as we continuously strive to improve our services.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ammar,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back soon for another amazing stay.
par un voyageur
Bad motel
Publié le 23 juill. 2024 sur HotelsThe motel very low class bad room not enough pillows for four people also too old and the blankets are ripped and in general the furniture is very bad this motel should not be part of your group
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello abdullah, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take guest comments seriously and will share your concerns with our management team for review. Your input helps us improve our services for future guests.
