Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2019 par MARIA, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 12 mai 2024
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Gareth,We are pleased to hear that you had an enjoyable stay with us! We look forward to welcoming you back soon.
par un voyageur
Publié le 23 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Manager, Gestion de l’hôtel
Hello Mauricio,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another pleasant experience.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Rooms are outdated but relatively clean. Area that surrounds hotel and the grounds were very run down. Trash can be seen around the perimeter of property. In general, the property feels a little unsafe with some unsavory characters lurking all around.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Lea, We appreciate your feedback on the hotel's condition and surroundings. We aim to provide a comfortable environment for all our guests and we'll take your comments into consideration for future improvements. Our team is dedicated to ensuring a safe and pleasant stay for all visitors.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Convenient by highway
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Jae, We appreciate your feedback on our convenient location by the highway. Should you have any further comments or concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch.
par un voyageur
Publié le 10 mars 2024 sur Expedia
the heat didn't work the room was to cold
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Verónica, We apologize for any inconvenience caused by the issue with the heat in your room. Your feedback is valuable to us and will be shared with our team for improvement. Should you have any further concerns, please don't hesitate to reach out to our management team for assistance.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Quiet, but smells a little like smoke
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Furkat, We apologize for any inconvenience caused by the smell you experienced during your stay. We appreciate your feedback and will address this with our team to ensure a more enjoyable experience for all our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Clean rooms
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Travis, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Washington DC - Manassas. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Good enough
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We appreciate you choosing our hotel for your stay. We hope you had a wonderful time with us and look forward to welcoming you back soon!
