Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2019 par MARIA, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Correm deste hotel
Publié le 12 oct. 2024 sur HotelsHotel terrível. Hotel destinado para trabalhadores locais. Uma bagunça. Dentro do quarto, muitos bugs. Cama velha
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eric, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Good stay
Publié le 11 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Abdul,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another excellent experience.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We appreciate you taking the time to stay with us! Should you have any feedback to share, please don't hesitate to reach out to us so that we can address any concerns. Hope to welcome you back soon for an improved experience!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
So bad the hotel was out of water 2 days without water no previous notice so bad no recommed.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Felipe,We apologize for any inconvenience you experienced during your stay. We recommend reaching out to our management team to discuss your concerns further. Thank you for bringing this to our attention.
par un voyageur
Business stay
Publié le 2 oct. 2024 sur HotelsOverall was a nice stay. The gift of snacks was a nice touch. But there needs to be more attention to the HVAC filter. It was absolutely cakes with dirt. Has not been cleaned for a while. This affects the operation of the HVAC and folks health. The housekeeping staff can help with this as they can check it when they prep a room and advise maintenance dept to take care of.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello John,Thank you for your feedback. We appreciate your kind words about the snacks. Our team will review and address the HVAC filter maintenance to ensure our guests' comfort and well-being in the future. Your input helps us improve our services for all our guests' enjoyment.
par un voyageur
Pleasantly surprised
Publié le 20 sept. 2024 sur HotelsNewly remodeled premium room was nice and clean. Beds were comfortable
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nicholas,We are pleased to hear that you enjoyed our newly remodeled premium room and found the beds comfortable. We strive to ensure our guests have a pleasant stay and appreciate your feedback. Should you have any further comments or concerns, please do not hesitate to reach out to our management team.
par un voyageur de las vegas
Publié le 16 sept. 2024 sur Expedia
The staff was friendly. Had to request light bulb replacement 3 times before fixed.
Glass in handicap space in the parking lot. Pushed to the side by myself but kept reappearing. room was clean except for the mold in the tile grout near the drain.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karen,We appreciate your feedback and are glad to hear you found our staff friendly. Please note your comments have been shared with the relevant departments for further review and improvement. Thank you for bringing these matters to our attention for us to address accordingly.
par un voyageur de Richmond
Publié le 15 sept. 2024 sur Expedia
Would not recommend. Lobby office dirty & shabby. Yellowed (not white) bath towels with holes. Coffee maker without tray, caffeinated coffee of creamer. A/C unit that didn’t work well.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Barbara, We appreciate your feedback and will address these concerns with our team to improve our guests' experience. Our main priority is to ensure all guests have a comfortable stay and we apologize for any inconvenience caused during your visit.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Martin,We are thrilled to hear that you had such a wonderful experience during your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
