Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
3,9 Service et personnel
4,8 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 10 mai 2024 sur Expedia
- sehr leckeres Essen - saubere große Zimmer -Anlage top
Commentaires de Gestion de l’hôtel
17 mai 2024 par PALOMA FİNESSE SİDE, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you that you share your fantastic comments with other Expedia users and with us.We feel so motivated and full of excitement to see our guests satisfied with our services.We are so happy that you had a very good time at Paloma Finesse. Looking forward to welcoming you again to our Resort.Best Regards,Paloma Finesse SideHotel Management
5 sur 5
par un voyageur

Family and friend holiday

Publié le 10 avr. 2023 sur Hotels
The hotel was exceptional clean and tidy. The staff were fab, so very friendly. The choice of food and quality was good, but a bit to much of the same. The chice of eating places were good and food was always available. The choice of cocktails was excellent
Commentaires de Gestion de l’hôtel
15 mai 2023 par PALOMA FİNESSE SİDE, Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you that you share your fantastic comments with other Expedia users and with us.We feel so motivated and full of excitement to see our guests satisfied with our services.We are so happy that you had a very good time at Paloma Finesse Hotel. Your positive comments about the staff are an honor for us. İt's a great motivation for all of us.Looking forward to welcoming you again to our Resort.Best Regards,Paloma Finesse SideHotel Management
4 sur 5
par un voyageur

Publié le 6 juin 2022 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par PALOMA FİNESSE SİDE, Gestion de l’hôtel
Dear Kathrin,Thank you for scoring us.Best Regards,Paloma Finesse SideHotel Management
5 sur 5
par un voyageur

Exquisite hotel, highly recommend!!

Publié le 24 mai 2022 sur Hotels
Our experience at Paloma Finesse was second to none. On arrival we were personally greeted and offered a delicious welcome drink. Throughout our whole stay the service was impeccable - it was probably the best thing about the hotel apart from the obvious! The staff took great care in maintaining cleanliness not just in our room but in the entire facility. The food and drinks was incredible, anything you craved it was basically there. You could choose to eat from 4 different restaurants so there was definitely some variety. There was always something to do if you were bored as the hotel advertised a weekly schedule of different events during the day and evening not to mention they had their own water park on site! The last day the hotel organised a yoga session in the presence of a live instrumental band and a brunch thereafter. We really felt like we were taken care of. Normally we dislike sitting in a hotel all week but this hotel was an exception. It was too good to leave!! The only negatives were that the spa was quite expensive and there was no iron provided - pressing was offered at an extra price! The latter was probably the most surprising to us.
Commentaires de Gestion de l’hôtel
15 juin 2022 par Paloma Finesse Side, Gestion de l’hôtel
Dear Nicola, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us. First of all, we are very happy to be able to host you at Paloma Finesse. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation overall. We are honored that you choose Paloma Finesse, and we look forward to welcoming you again. Yours Sincerely, Murat Neptun General Manager
5 sur 5
par un voyageur

Publié le 5 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2022 par MURAT NEPTUN, Gestion de l’hôtel
Merhaba Melike hanım, Değerlendirmeniz için çok teşekkür ederiz. Sizi en yakında zamanda tekrar ağırlamak dileği ile hoşça kalın. Saygılarımla, Murat Neptun Genel Müdür
5 sur 5
par un voyageur

Publié le 18 avr. 2022 sur Expedia
Frühstück ist sehr gut, Zimmer sind sehr sauber. Anlage sehr schön. Service super
Commentaires de Gestion de l’hôtel
21 avr. 2022 par MURAT NEPTUN, Gestion de l’hôtel
Sehr geehrter Herr Lars, Vielen Dank für Ihre positive Bewertung. Wir hoffen Sie hatten eine schöne Zeit bei uns und würden uns freuen Sie Bald nochmals begrüssen zu dürfen. Mit freundlichen Grüssen, Murat Neptun General Manager
5 sur 5
par un voyageur

Publié le 2 nov. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
19 avr. 2022 par MURAT NEPTUN, Gestion de l’hôtel
Sehr geehrte Frau Hannah, Vielen Dank für Ihre Bewertung hier bei Expedia. Wir hoffen Sie hatten eine schöne Zeit bei uns. Gerne würden wir Sie nochmals bei uns begrüssen. Mit freundlichen Grüssen, Murat Neptun General Manager
2 sur 5
par un voyageur

Publié le 25 oct. 2021 sur Expedia
Food was good, spa staff was dishonest - they sell you a two hour package and then the actual treatment is an hour long and they make you sit for 20mins to extend the duration - when I said that wasn’t 2 hours they started getting aggressive saying I didn’t sit for long enough even though it was way under the advertised 2 hours. Very sad.
Commentaires de Gestion de l’hôtel
26 oct. 2021 par GUESTRELATİONS, Gestion de l’hôtel
Dear Zakir, As we had a conversation with you at the morning of your departure day: the SPA treatment was completed totaly. You have been late to your appointment so thats why on your counting you thought is was less, but it wasn't. Even though it was not the Spa foult they wanted to satisfide you with a present to all of you, which you accepted. Also please be informed that the SPA is private and they are not belonging to the Hotel staff. Thank you for your Understanding. Kind Regards, Paloma Finsesse Side GUESTRELATİONS
5 sur 5
par un voyageur

Publié le 23 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2021 par MURAT NEPTUN, Gestion de l’hôtel
Dear Mr Jakub, Thank you for your review with 10 points to us. We are very happy to see that from you. We hope you have had a nice time with us and we realy wants to welcome you back again. Best Regards, Murat Neptun General Manager
5 sur 5
par un voyageur

Publié le 18 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2021 par Murat Neptun, Gestion de l’hôtel
Dear guest, thank you very much for your great review. We look forward to welcoming you again soon as our guests. Kind regards, Murat Neptun General Manager
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