Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2019 sur Expedia
par un voyageur
bon sejour
Publié le 22 août 2015 sur Hotelstres bon sejour
bonne animation bon buffet, restaurant à la carte tres bon service bonne qualite des repas, chambre familiale avec separation seule probleme la climatisation sur le lit superposé , à revoir son installation par rapport au lit
receptionite souriant et serviable
par un voyageur
Très bon séjour
Publié le 6 août 2015 sur HotelsLe meilleur dans l'hôtel c'est l'animation le restaurant à la carte parfait très bon service personnel souriant piscine pas très grande bonne plage client francophone les enfants ne s'ennuient pas
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Einrichtung Erneuerungsbedarf. Super Unterhaltung. Top organisiert. Persönliches Personal.
Commentaires de Gestion de l’hôtel
3 août 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
par un voyageur
Publié le 24 juill. 2024 sur Expedia
First when we arrived their check in time is supposedly at 2pm however we had to wait until 3.20pm to get our room. As an excuse for the late check in we were told that we are Expedia customers and are getting some special gifts that’s why it’s taking longer then the regular check in time. However we did not get any gifts when we were in our room. Then we found an expired beer in our fridge which was expired in April 2024. Since we did not drink we simply advised the staff about it and did not care further. Nonetheless it left a bitter feeling since the thought kept coming to my mind if they are serving expired beer in the fridge how the quality of their food will be. Afterwords we need to advise the staff literally 3 times to fix the air conditioning since it was not working and we had 40 degrees Celsius.
We were also advices twice that the sofa bed will be made soon. When we returned to our room at 10.45pm it was still not made. So we called reception and told them that our son would like to sleep.
The food is very basic and repetitive.
Aquapark is nice however closes from 12-2pm which is peak time in the heat.
There are 4 a la cart dinner restaurants however only one is included in the All Inclusive program, if you want to visit more then one then you would have to pay which is the first time I’ve experienced from over 25 resorts I’ve visited do far.
Overall be very mindful when choosing this resort!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you very much for your comments and suggestions about our hotel. Thanks to such criticisms and suggestions, we can improve our service quality. We would like to express that we are very sorry about the problems you have experienced. You can be sure that we will take your comments into consideration and make the necessary corrections. When you come next season, you will see with your own eyes that we take your comments into consideration. Hope to see you again.Best regards,Selectum Family Comfort Side Hotel
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Alles Ok
Commentaires de Gestion de l’hôtel
23 juill. 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
par un voyageur
Publié le 17 juill. 2024 sur Expedia
We had a wonderful vacation. Stuff is caring and friendly
Commentaires de Gestion de l’hôtel
23 juill. 2024 par SELECTUM FAMILY CONFORT SIDE, Gestion de l’hôtel
Dear GuestFirst of all, thank you for choosing us.Receiving such sincere and sincere comments from you, our valued guests, makes us as Selectum Family Comfort Side family really happy.Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We would be happy to welcome you back to our hotel as soon as possible.Sincerely regards,Selectum Family Comfort side
