Note fondée sur 142 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2022 sur Expedia
Tout était parfait mais ce qu’il reste a améliorer c’est qu’il manque de chaise pour s’assoir à l’extérieur et aucune débarbouillette dans la salle de bain.
Commentaires de Gestion de l’hôtel
1 août 2022 par The Chalet Motel- Travelodge, Gestion de l’hôtel
Dear Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
par un voyageur
Publié le 4 août 2024 sur Expedia
We arrived around 7 pm. We got our key and went to the room which was across from the street. the day was very hot and humid and when we went into the room, the air conditioner was not on and the room was hot and smelled bad. We got the air conditioner started and it kept shutting off. We finally got it to stay on and left to meet our guests for dinner. We returned to our room around 10 pm and the air conditioner was off. The room was hot and smelly. There was no one in the office so we stuck it out. We got the air conditioner back on, sprayed Lysol in the room, and went to sleep. The A/C turned off several times during the night, which required us to turn it back on. In the morning, our toilet backed up and overflowed onto the floor. We tried calling the office and no one answered. My husband dressed, and drove to the office around 8:00 am and no one was there. He ran into a cleaning woman, who spoke no English, but dialed a number on a phone and handed it to my husband. My husband discussed the situation with another person who spoke broken English and was told they would come by. Two men came with towels, mopped up the water, and left, stating they would check. They came and told us that there was a broken pipe in the basement. By this point, it was 10:30 and we had not showered or eaten. We made a reservation at another hotel for that evening, packed up, and left. We got a call at 1:00 pm stating that they could put us in a different room... No thanks!
Commentaires de Gestion de l’hôtel
5 août 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 3 août 2024 sur Expedia
Bathroom wasnt that clean, the bathroom floors were sticky and found black hair on the floor. The room smelled musty and like mildew the carpet had stains and looked from the 80s. Very outdated. The ac is old and took forever to cool off the room. All around it was dark and dingey.
Commentaires de Gestion de l’hôtel
4 août 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Traditional motel, quite dated. Like stepping back into 1955. Barebones amenities. Very small shower — fortunately. I’m kind of a skinny guy!
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The place was grungy. Not intolerable but definitely a basic experience.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
par un voyageur
Great staff and great location!
Publié le 6 juill. 2024 sur HotelsFriendly and helpful staff! No frills motel, needs updating
Commentaires de Gestion de l’hôtel
9 juill. 2024 par The Chalet Motel-Travelodge, Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Chalet Motel, A Travelodge by Wyndham Hotels.
