Ratings based on 958 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 28, 2024 on Expedia
Spent a lovely night having a bath and shower was brilliant as I love a relaxing bath before bed
A shower in the morning
Bed was comfortable The room was clean and quiet Had a lovely nights sleep
Comment from Hotel Management
Aug. 28, 2024 by jonathan, Hotel Management
Dear SamanthaThank you for taking the time to provide your very positive online review following your recent stay in Manchester's Northern Quarter.We are naturally so pleased to learn that you enjoyed your time with us and we look forward to welcoming you on many future occasions.Best regardsJonathan KingGeneral Manager
by A traveller
Posted Aug. 27, 2024 on Expedia
Breakfast is good
Comment from Hotel Management
Aug. 27, 2024 by jonathan, Hotel Management
Dear LauThank you for taking the time to provide your favourable review following your recent stay in the heart of Manchester.We look forward to welcoming you on many future occasions.Kind regardsJonathan KingGeneral Manager
by A traveller from Lower Darwen
Posted Aug. 24, 2024 on Expedia
Lovely stay, great staff made extra special with flowers and a bottle of wine in our room to start our wedding anniversary celebrations. A big thank you to the hotel for this gesture. The Club House was a perfect place for a start to our evening before going to see Peter Kay. The hotel is a great location for the AO Arena.
Comment from Hotel Management
Aug. 24, 2024 by jonathan, Hotel Management
Darren, thank you for taking the time to provide your very positive review following your recent stay in the heart of Manchester.We are naturally so pleased to learn that you enjoyed your time with us and that you had a great time at the Peter Kay show, at the nearby AO Arena.On behalf of all my time, wishing you a very Happy Anniversary.Best regardsJonathan KingGeneral Manager
by A traveller
Posted Aug. 22, 2024 on Hotels
Room was filthy and although an IHG platinum member no upgrades although they GUARANTEE upgrades etc
Totally disappointed with the quality of the hotel
Comment from Hotel Management
Aug. 23, 2024 by Alex Sperandio, Hotel Management
Hi Mr. Shaheed,Thank you for taking the time to share your feedback. I am disappointed to read that you experienced issues in your room, however, be assured that your comments were shared with the senior leadership team. I would like to emphasize that we will always do our best to offer room upgrades to our IHG members, however it is not something that we guarantee I am afraid. Your feedback is invaluable as it helps us look for ways to improve our services, so thank you again for sharing it with us. We hope to welcome you back soon.Alex SperandioGuest Relations Manager
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Alex Sperandio, Hotel Management
Thank you for taking the time to share your feedback with us, we really appreciate your words as they are essential for our improvement. We are looking forward to welcoming you on many future occasions. Alex SperandioGuest Relations Manager
by A traveller
Posted Aug. 20, 2024 on Expedia
Excellent expérience
Comment from Hotel Management
Aug. 21, 2024 by jonathan, Hotel Management
Dear SoniaThank you for taking the time to place your very positive online review score following your recent stay in the heart of Manchester.We are so pleased to learn that you enjoyed your time with us and we look forward to welcoming you on many future occasions.Yours faithfullyJonathan KingGeneral Manager
by A traveller
Posted Aug. 14, 2024 on Hotels
I had an amazing time .
Comment from Hotel Management
Aug. 16, 2024 by jonathan, Hotel Management
Thank you for taking the time to provide your amazing review, it is most appreciated.We look forward to welcoming you, once again, in the near future.Best regardsJonathan KingGeneral Manager
by A traveller from Cockermouth
Posted Aug. 12, 2024 on Expedia
Decent hotel in a good location. Northern Quarter is quirky. Printworks car park opposite the hotel. Breakfast at Cafe North next to the hotel is amazing
Comment from Hotel Management
Aug. 13, 2024 by jonathan, Hotel Management
Dear JamesThank you for taking the time to provide your online review following your recent stay in the Northern Quarter.We hope to have the opportunity to welcome you on many future occasions.Best regardsJonathan KingGeneral Manager
by A traveller
Posted Aug. 12, 2024 on Expedia
Relaxing modern hotel, nice stay
Comment from Hotel Management
Aug. 12, 2024 by jonathan, Hotel Management
Dear JasonThank you of taking the time to provide your online review score following your recent stay in the heart of Manchester.We are naturally pleased to learn that you enjoyed your visit and we hope to have the opportunity to welcome you on many future occasions.Best regardsJonathan KingGeneral Manager
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by jonathan, Hotel Management
Thank you for taking the time to provide your very positive online review score following your recent stay in Manchester.We look forward to having the opportunity to welcome you on many future occasions.Best regardsJonathan KingGeneral Manager
