Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2023 sur Hotels
Hôtel bien situé près de la sortie d’autoroute. Confort de la chambre très bien surtout pour le prix. Bien supérieur à ce qu’on peut espérer d’une chambre a ce bas prix. Petit déjeuner rudimentaire, mais fait pas oublier que ce n’est pas un resto.
Commentaires de Gestion de l’hôtel
21 août 2023 par dionne, Gestion de l’hôtel
¡Gracias por sus comentarios, apreciamos que se quede con nosotros!
par un voyageur
Publié le 20 mai 2023 sur Expedia
The cleanliness is appalling, the breakfast is disappointing. they charged me fees for my dog, information not specified on the site
Commentaires de Gestion de l’hôtel
22 mai 2023 par Hotel Manager, Gestion de l’hôtel
Dear Louise,At the outset, thank you for staying at our property. It is very disappointing to note your displeasure with the stay due to the mismatches to your expectations. My apologies for the inconvenience but will investigate and consider actions on priority. We take guest feedback quite seriously towards continuous improvement. I request your understanding and consideration to visit again.Sincerely,Hotel Manager
par un voyageur
Publié le 8 oct. 2022 sur Expedia
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Commentaires de Gestion de l’hôtel
10 oct. 2022 par D, Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us
par un voyageur
Publié le 3 sept. 2022 sur Expedia
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Commentaires de Gestion de l’hôtel
12 sept. 2022 par D, Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying us!
par un voyageur
Bien sauf le petit déjeuner
Publié le 23 juill. 2022 sur HotelsParfait pour une nuit. Lit très confortable. Le petit déjeuner est vraiment lamentable: on nous donne un sac avec un yaourt, une bouteille d’eau et un petit sachet de gâteau apéro.
Commentaires de Gestion de l’hôtel
26 juill. 2022 par D, Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us!
par un voyageur
Publié le 11 oct. 2024
The remodel will be great when done.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your patience and understanding! We're excited about the remodel too and appreciate your positive outlook. We can't wait for you to experience all the improvements when they're complete. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Nice Room Once You Get Past The Renovation Work
Publié le 21 sept. 2024 sur HotelsApprehensive at first, the hotel is undergoing renovations.
The lobby isn’t an inviting scene at the moment, but the staff are pleasant and my room was updated, clean and secure.
I was pleasantly surprised by the tidiness of the room. I’d return again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience! We're glad to hear you enjoyed your updated and clean room, and that our staff made a positive impression. We appreciate your understanding during our renovations, and we look forward to welcoming you back for an even better stay!Sincerely, Hotel Manager
par un voyageur de Clarksville
Publié le 20 sept. 2024 sur Expedia
Only gave the reviews that I did, because the hotel is being completely renovated.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your understanding during our renovation! We appreciate your patience and feedback. We look forward to showcasing the improvements and providing you with a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
This is probably not a fair review as the property was under renovations while we were there. This was not advertised or mentioned anywhere while booking. The lobby was a complete mess. Our rooms smelled pretty funky. We opened the windows for fresh air, but we were on the third floor and there were no screens or safety features so shut them again. The beds were ok, but the pillows felt like flat pieces of cardboard. I’m guessing most of this will be addressed with the renovation. Other than that, it’s an inexpensive place to crash for the night, the staff was super friendly, and plenty to do in the area. Would definitely stay again, but maybe after the work is complete.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review! We sincerely apologize for the inconvenience caused by the ongoing renovations and appreciate your understanding. Your feedback regarding the room conditions and bedding will be shared with our team to improve future stays. We're glad to hear you enjoyed our friendly staff and the local area! We would love to welcome you back after the renovations are complete for a better experience.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The ground floor was under construction. Our 3rd floor room was redone very nice!
Lobby really needed to be Sept or vacuumed from the work done in Friday when we arrived. Sat the lobby was still in the same state
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed your nicely renovated room on the 3rd floor. We apologize for the condition of the lobby during your stay; we are addressing this with our cleaning team to ensure it meets our standards. Your input is invaluable, and we hope to provide you with a better experience next time!Sincerely, Hotel Manager
