Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2024 sur Hotels
Ma chambre donnait côté rue, donc bruyante. Mais les autres occupants des chambres fermaient très fort leur portes. Les parties communes sont bruyantes. Mais emplacement très bien pour mon séjour. Le personnel est très sympathique
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Penta Manchester Team, Gestion de l’hôtel
Thank you for choosing Penta Hostel Manchester for you trip, we hope you enjoy your stay. We are sorry to hear that you experienced a lot of noise during your stay, unfortunately due to the location there can be unavoidable noise from the surrounding bars. It is great however to hear that you were impressed by our brilliant location and our lovely team of staff! We hope to welcome you back soon.
par un voyageur
Publié le 23 oct. 2024 sur Hotels
Very convenient location, although can be a bit noisy due to the pubs downstairs but I personally had no problem with that. The bed was comfortable although the room there were no windows so it smelled a bit mouldy and the rest of the furniture in the room and in the common areas were very old and dirty
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Guest, Thank you very much for the time taken to review your stay with us.We wish you had benefitted from a more pleasant experience and would like to offer you our sincere apologies. It is feedback like this that we use to improve our services. We only regret you did not make us aware of these issues while on-site so we could have discussed them with you personally and found an adequate solution.We hope to welcome you back. All the best.Best regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The hostel was simple but great. The bed was comfortable, and the room with a private bathroom was good. The only issue was that, being located in a very central area, there was a lot of noise at night from the bars below. Overall, it was a very good experience.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Fulvio, Thank you for taking the time to share your review.We are delighted that the bed and overall amenities were to your liking. Unfortunately, due to our central location, we are exposed to some outside noise and we apologize for the inconvenience this has caused you. We hope to welcome you back in the future! Best regards,Your team from PH Hostel Manchester
par un voyageur
Very Tight Room, Good Condition
Publié le 19 oct. 2024 sur HotelsThe room itself was quite cramped. There was hardly any room to open the door to enter without it almost hitting the bunks. The bed pods are in great condition and the locks work well. The privacy curtains are super great, and it was nice that they provided a fan because the room got really warm at night. The bathroom was very clean, and the room was pretty well soundproofed even though it faced the street. Check in was easy, and it was nice that check out was so late. Also, the staff are very friendly, and there is plenty of room for luggage storage. Highly recommend.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Addison, Thank you for taking the time to share your review.We are delighted that you appreciated the condition of the bed pods, the privacy features, and the fan provided for your comfort. It is wonderful to hear that you found our bathroom facilities exceptionally clean and that our soundproofing measures contributed to a restful stay.While we are pleased that you enjoyed many aspects of your stay, we understand that the room size did not meet your expectations. Our hostel is housed within a classic Victorian building, and while this does add to the charm and character of your stay, it sometimes means room dimensions can be more compact. Nonetheless, we take note of your feedback as we continually seek to improve our guest experience.Finally, we are thrilled that you found our check-in process smooth and our check-out time convenient. Your kind words about our friendly staff and the ample luggage storage space are greatly appreciated. Our team strives to provide a welcoming atmosphere where all guests can feel at ease.We are looking forward to welcoming you again. All the best!Best regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Hostel ist sauber, gut organisiert und freundlicher Empfang/Service. Umgebung ist weniger familienfreundlich.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Sehr geehrte Jasmin,vielen Dank für Ihre Bewertung!Wir lesen sehr gerne, dass Sie mit unserem freundlichen Service äußerst zufrieden waren. Jedoch tut es uns leid, dass Sie Unannehmlichkeiten bezüglich unserer Lage erlebt haben. Wir bedanken uns für Ihren Besuch und hoffen, dass Sie uns bald wieder besuchen kommen. Mit freundlichen GrüßenBest regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Zheng, We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback.We look forward to seeing you again soon.Best regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 16 oct. 2024 sur Expedia
everything was perfect if u can bear the noises of the club after midnight
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear May, Thank you for this review of your recent stay.We are pleased to know that you had an overall pleasant visit. However, we are sorry that you were disturbed during your stay. We do have earplugs available, upon request, and can also offer a quieter room. Your comfort is a top priority.We hope that we can welcome you back in future. Kindest regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Shuji, We are sorry we fell short in meeting some of your expectations, however, we thank you for taking the time to share your review.We hope we will have the opportunity to see you again in the future.Best regards,Your team from PH Hostel Manchester
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Guest, Thank you for this great review. We look forward to welcoming you back soon. Kind regards,Your team from PH Hostel Manchester
par un voyageur
No Electricity or Wifi for Most of Stay
Publié le 12 oct. 2024 sur HotelsThe location is great, just a couple blocks away from Piccadilly. The pods were nice, and it was good to have a curtain for privacy. It was frustrating because the wifi was down for the entire stay, and the electricity only worked for a few hours at night because there was a lot of work being done. I had booked the hostel to finish some online work before traveling, so it was quite annoying that I had to go elsewhere to find a good internet connection. Also, the hostel lists laundry facilities as being available—that's not true. There is no washer/dryer at this location for guests.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Best regards,
Your team from PH Hostel Manchester, Gestion de l’hôtel
Dear Addison, Thank you for taking the time to share your review.We are delighted that you appreciated the pods and the added privacy they offer, designed to enhance the comfort of our guests.Nonetheless, we apologize for the inconvenience caused by the disruptions to the WiFi service and the limited availability of electricity during your stay. We understand how this can affect the plans of our guests, particularly those who need to stay connected for work-related purposes. Our hostel aims to provide a conducive atmosphere for both leisure and productivity, and we regret that we fell short of this during your visit. Moreover, we apologize for any confusion regarding laundry facilities; as noted in our amenities, we do not currently offer laundry services on site.However, we are pleased that you found the location of our hostel to be ideal, situated in the heart of Manchester's Northern Quarter, offering easy access to the vibrant life of the city. We hope you had the opportunity to explore the array of bars, cafes, and cultural sites nearby.We hope we will have the opportunity to see you again in the future. Best regards,Best regards,Your team from PH Hostel Manchester
