Note fondée sur 371 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Florent, We are sorry to hear that your experience did not meet expectations. Please reach out to us directly so we can address any concerns you may have. Your satisfaction is our top priority.
par Denis de Granby
Publié le 13 oct. 2015 sur Hotels
J vais besoin juste de repos et tranquillite
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Lady at desk was rude unfriendly and messed up our days we lost over a hundred im a vet
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we will address this matter with our team. We appreciate your service and hope you had an otherwise pleasant stay with us.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
No elevator at all. Had to ask for towels or any housekeeping and would only get 2 towels per day.
Train whistle very loud at night and early morning.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We regret to learn about your experience with the lack of elevator access and housekeeping services. Rest assured that we value your feedback and will share it with our team for future improvements. If there are noise disturbances during your stay, we recommend reaching out to our management team directly for further assistance. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
No elevator and must ask for towels everyday. Train whistle very loud at night.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We regret to hear about the inconveniences you encountered during your stay. Guest feedback is crucial for us to enhance our services. Your comments will be shared with the team for further review and improvement. Please do not hesitate to contact our management for any additional concerns or assistance.
par un voyageur de Flower Mound
Publié le 22 sept. 2024 sur Expedia
It was a nice place to stay in Manchester. Not perfect, but mostly well maintained, nice beds, and decent morning breakfast. Price was good for the 3 of us as my sister slept on the sofa bed so it worked.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,We're pleased to hear you enjoyed your stay in Manchester and found our beds comfortable and breakfast enjoyable. Our team appreciates your feedback and will continue to strive for excellence. Should you have any further comments or questions, please feel free to reach out to our management team directly.
par un voyageur de Hoffman Estates
Publié le 20 sept. 2024
The room was fine but the door didn't latch properly. Beds were comfortable.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello JOHN,Thank you for sharing your feedback with us. We are pleased to hear that you found the room comfortable. We appreciate your comments about the door and will share this with our maintenance team for future improvements.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Overall dirty and smelled
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lindsay,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we constantly strive to improve our services. We recommend contacting our management team directly to address your concerns further.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Emma, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Always have a good experience here
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Majil,We are delighted to hear that you consistently have positive experiences during your stays with us. Your satisfaction is our top priority, and we look forward to welcoming you back for more enjoyable visits in the future.
