Note fondée sur 1 310 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Dimitris Gioldasis, Guest Relations Manager, Gestion de l’hôtel
Dear Rene Jean-Pierre,Thank you for the great review of your most recent stay at The Midland Manchester Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Looking forward to having you over again,
par un voyageur
Publié le 20 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Holly, Guest Relations Executive , Gestion de l’hôtel
Dear Guillaume, Thank you for taking the time to share your honest feedback, we are delighted that you enjoyed your overall stay and should you wish to discuss your stay further, please do not hesitate to contact our guest relations team who will be happy to assist you. We hope to welcome you back again soon.Best Wishes
par un voyageur
Publié le 25 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Holly, Guest Relations Executive , Gestion de l’hôtel
Dear Cassie,Thank you for your great review of our hotel. We are pleased that you enjoyed your overall stay and we hope to welcome you back again soon.Best Wishes
par un voyageur
Publié le 11 mars 2023 sur Expedia
Friendly staff and well located. The hotel has seen better days. Although charming our room unfortunately had heating issues and it took 3 visits to finally get sorted with a space heater. There also was a musty smell in the hallways.
Commentaires de Gestion de l’hôtel
12 mars 2023 par Dimitris Gioldasis, Guest Relations Manager, Gestion de l’hôtel
Dear Marc,Thank you for your review of your most recent stay at The Midland Manchester Hotel! We hope to see you again soon and we will do our best to make your next stay a 10/10!Please accept our apologies for the problem with the Air Conditioning system in your bedroom. We are currently in the process of changing the heating system across the hotel and as we are transitioning from the old system to the new one, on some rare occasions heating might be problematic. I am very sorry to hear that, that issue affected your stay and I can assure that this issue will be fully resolved within the next few months, once the installation of our new system is fully completed. Looking forward to having you over again,
par un voyageur
Publié le 28 août 2024 sur Hotels
Enjoyed the stay, was perfect for our visit to Manchester
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sara Gomes, Gestion de l’hôtel
Dear Cath, Thank you for the great review of your most recent stay at The Midland Manchester Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Looking forward to having you over again,With the Warmest regards Sara GomesThe Midland Team
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sara Gomes, Gestion de l’hôtel
Dear Nida,Greetings from the Midland Hotel, Thank you for the great review of your most recent stay at The Midland Manchester Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Looking forward to having you over again,With the Warmest Regards Sara GomesThe Midland Team
par un voyageur
Beautiful Hotel, small room
Publié le 27 août 2024 sur HotelsHotel is beautiful. Felt we got a rubbish room which was pokey and dated, looking at other rooms these seemed much better than ours and it smelt damp. No different to the other branded hotels nearby. The car park is a fair walk also.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Dimitris Gioldasis, Guest Relations Manager, Gestion de l’hôtel
Dear Andy,Thank you for the great review of your most recent stay at The Midland Manchester Hotel! We're pleased to hear that you found the hotel beautiful, but we're sorry to learn that the room did not meet your expectations. We value all our guests and want to ensure that every stay feels special. Your comments regarding the room condition and the car park distance are noted, and we will review these areas for improvement.Should you decide to stay with us again, please do not hesitate to reach out directly, and we'll do our best to ensure a more comfortable experience.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sara Gomes, Gestion de l’hôtel
Dear Carl, Greetings from the Midland Hotel, Thank you so much for taking the time to share your wonderful review regarding your most recent stay at The Midland Hotel. We are delighted to hear you have enjoyed your stay and we hope to welcome you back soon. With the Warmest Regards Sara GomesThe Midland Team
par un voyageur
Manchester pride
Publié le 27 août 2024 sur HotelsCame for pride. Great hotel, good location and lovely friendly staff.
Breakfast and Bar very good with excellent service. I loved the smell of the place so brought a midland candle .
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Dimitris Gioldasis, Guest Relations Manager, Gestion de l’hôtel
Dear David,Thank you for the great review of your most recent stay at The Midland Manchester Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Looking forward to having you over again,
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Sara Gomes, Gestion de l’hôtel
Dear Bailey, Thank you so much for taking the time to share you feedback regarding your most recent stay at The Midland Hotel. Whilst we wish you had a better stay it is feedback like this that help us improve. . We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With the Warmest Regards Sara GomesThe Midland Team
