Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good hotel
Publié le 21 févr. 2021 sur HotelsNice hotel in the centre of the city. Quick check in. Nice staff. Good restaurant.
par un voyageur
Average stay for the Price
Publié le 2 janv. 2021 sur HotelsWe stayed for 1 night at Moti Mahal during last week of December. Its good for 1 night stay, bit on an expensive side. (around 4k fot normal room)
Rooms are very old, curtains were dirty, even our room door was not working properly so they fixed it when we checkedin at 4pm. Service and frony desk are very slow. The breakfast is below average with no taste at all.
Hotel has Good parking space. The elderly lady taking care of Room Service/Breakfast was very helpful in coordinating with other departments.
par un voyageur
Publié le 5 nov. 2019 sur Expedia
Great service! The staff is the best. Thank you for your help and warm welcome
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Hotel Moti Mahal, Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Moti Mahal!!
We thank you for your visit at our Hotel and for taking the time in sharing your reviews about your experience.
It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for all our valued guests. Our team puts their heart into making each experience of our guests’ outstanding and memorable.
We are glad that our team could create a homely experience for you. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
We look forward to your return and assuring you of our best attention at all times.
Warm Regards,
Manager
Hotel Moti Mahal
par un voyageur
Publié le 7 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2019 par Hotel Moti Mahal, Gestion de l’hôtel
Dear Mr. Ramprabu,
Greetings from Hotel Moti Mahal!
Thank you for taking the time to share your feedback regarding your stay with us.
It is extremely delightful to hear that you enjoyed the overall services and food offerings at the hotel.
We sincerely look forward to having you with us again.
par un voyageur de Bloomington, in
Publié le 12 mars 2019 sur Expedia
Loved the staff and the suite was incredibly spacious and comfortable. Loved the high ceilings and windows all around. Great location
Commentaires de Gestion de l’hôtel
20 mars 2019 par Moti mahal, Gestion de l’hôtel
Thanks for visiting hotel Moti Mahal Mangalore Very happy to hear your positive comments that we have expended from you.Thanks for rating us. we look forward in future to rate us on top priority we wish to have our best service your next holidays and your business.
par un voyageur
It could have been a lot better
Publié le 16 févr. 2019 sur HotelsGreat location for the central station, which is what we wanted.
The food in the restaurant was very tasty and promptly served. The breakfast was also good too with plenty of choice.
The main problem for us was that the hotel seemed unaware of our reservation until we had to show them our email confirmation.
We were then taken to a room and both of us went straight to sleep after a long haul flight from London. We were woken after 30 minutes to be told they had put us in the wrong room! We had a choice of paying 2000 Rupees extra, or moving into another room. I was given no choice at all really - the bed was being used, we hadn’t slept for 24 hours so rather than get involved in an argument I opted to pay extra.
All in all it left me feeling that we had not been treated very well by the front of house staff.
Some more thought about customer service should have been applied.
Commentaires de Gestion de l’hôtel
20 mars 2019 par M oti Mahal, Gestion de l’hôtel
Thanks for visiting hotel Moti Mahal Mangalore We are very sorry to hear that our service was not up to your satisfaction we have taken the issue very seriously and we wish you can trust us and stay with us,service to experience to better
par un voyageur
Below average for the price
Publié le 27 janv. 2019 sur HotelsSupposedly one of the best hotels in mangalore. Rooms are just average - some of them quite old and in need of desperate renovation. Wifi is horrible during the day. Breakfast is ok. Staff lack professionalism.
Commentaires de Gestion de l’hôtel
20 mars 2019 par MOTI MAHAL, Gestion de l’hôtel
Thanks for visiting hotel Moti Mahal Mangalore We are very sorry to hear that our service was not up to your satisfaction we have taken the issue very seriously and we wish you can trust us and stay with us,service to experience to better
par un voyageur
Not at all recommended
Publié le 28 déc. 2018 sur HotelsMotimahal had been one of the best hotels in Mangalore since the past few decades, and close to my heart. Having stayed at this place multiple times, I feel sad to say it isn't the same anymore.
During our last stay in Dec 18, our ordeal began with no parking available. After parking on the adjacent road, we waited for close to two hours for a room to be assigned. The room provided during this stay felt gloomy, despite the recent renovation. The AC remote failed to work properly, with the technician admitting there weren't spare remotes for the AC. The sheets had stains. The wifi wasn't working, and as IT staff left for the day we had to wait till morning. The food in the restaurant was good, and so were the pool facilities.
The major problem caused was the late night loudspeaker music next to swimming pool, which would have gone past 12am had the police not arrived. The staff of the hotel justified the party music till 11:30pm, as it being a private party from hotel guests. How the staff justified disturbing other room guests and neighbourhood building households with blaring music is beyond me. The late night music was something that affected the health of my parents badly, as they could not sleep and their health was affected.
Would not recommend this hotel to anyone anymore after this experience.
Commentaires de Gestion de l’hôtel
4 janv. 2019 par reservation asst., Gestion de l’hôtel
Thanks for visiting hotel Moti Mahal Mangalore We are very sorry to hear that our service was not up to your satisfaction we have taken the issue very seriously and we wish you can trust us and stay with us ,service to experience to better
par Shyamal
Rooms not worth the value
Publié le 29 déc. 2017 sur HotelsThis was just an average hotel though it was published as a three star property. The rooms were bad though big. Just old fashion. No AC temp control. Cement floor.
Not worth the value that we charged. We had booked deluxe double room but were given ordinary double room on the fifth floor. The same room on the fourth floor was good. May not be true but feeling cheated on the deal.
Default definately not recommend this property to anyone.
Thanks
Commentaires de Gestion de l’hôtel
14 avr. 2018 par Clody Lobo, Gestion de l’hôtel
sirb we have renovated our hotel please come and stay with us now
par blanche
Publié le 28 déc. 2017 sur Hotels
It was good ad comfortable.
