Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,0 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Casa de Pedro (Guam)

Publié le 6 mai 2024 sur HomeAway
Hello, the property needs renovation! I personally think these apartments shouldn’t be rented until they are all fixed properly! We didn’t stay there the whole 13 days we reserved it for because the apartment wasn’t nice at all! We stayed there for 5 days and then stayed at Leo palace resort for 8 days, and rented 2 rooms there! We didn’t get a refund from casa de Pedro for the 8 days we didn’t stay there! Because they said no refunds! We were sorry about casa de Pedro’s apartment being not a nice place to stay, but I hope this place will soon be renovated soon? Sincerely The Diaz family
Commentaires de Gestion de l’hôtel
23 mai 2024 par VrboOwner, Gestion de l’hôtel
Hello Vincent I'm so sorry you feel you didn't have a good stay here. We do everything we can to make our guests comfortable and happy with their unit. Most of our guests have given us a 5 star review and I'm sorry we didn't meet your expectations. We hope you will give us another chance to make it right and let us know what we can do to improve your stay at our units. We have full time maintenance people and manager that lives on site and will do whatever we can to improve your experience. Thanks again for staying with us.
4 sur 5
par un voyageur

Publié le 16 sept. 2022 sur Expedia
First day of arrival my telephone was not working! I can’t contact with the place because no GPS! I borrowed tel to call Jack He picked me from gas station! He was very nice 😊
5 sur 5
par un voyageur de Houston, TX

Returning guest - new property

Publié le 23 janv. 2022 sur HomeAway
Duplex property - beautiful 2 bedroom duplex with kitchen & 1 bath - newly re-furbished with entry gate. This is a more "neighborhood" based property away from the "tourist" attractions. Tourist district about a 15-20 minute drive away. Great for the business travel or someone who is visiting family. Awesome property host "Jack"