Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024
Go cats
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Brandi Clark General Manager, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par CL, Gestion de l’hôtel
Thank you Juan for taking your time in giving us a review. We are happy that you enjoyed your stay with us. We hope you come stay with us again. Have a good evening.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Bathroom toilet was child size and height. Only 1 washcloth in bathroom.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par CL, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to share your feedback. We’re sorry to hear that the bathroom amenities did not meet your expectations. We appreciate your comments about the toilet size and the number of washcloths provided, as it helps us identify areas for improvement.Your comfort is important to us, and we’ll certainly look into these concerns to enhance our guests’ experience. If you have any other suggestions or feedback, please feel free to reach out.We hope to have the opportunity to welcome you back in the future!Best regards, Super 8 Manhattan
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par CL, Gestion de l’hôtel
Thank you Hannah for taking your time in giving us a review. We are happy to see you enjoyed your stay with us. We hope to see you again in the future. Have a good evening.
par un voyageur
Publié le 30 sept. 2024
This property is ran down. We never had hot water for our showers. The property is not the cleanest but you can only do so much with something that old. The fee is outrageous for the condition and amenities offered.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par CL, Gestion de l’hôtel
Dear Diana,Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We strive to provide a comfortable stay, and I apologize for the issues you encountered with the hot water and cleanliness.Your comments about the property’s condition are noted, and we are actively working on improvements to enhance our guests' experience. We appreciate your input, as it helps us identify areas that need attention.If you’d like to discuss your experience further or have any suggestions, please feel free to reach out to us directly.Thank you again for your feedback.Best Regards, Super 8
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The first room smelled of mold so I asked for another room which smelled like urine. There was mold on the ceiling in the bathroom and the toilets. I have never stayed in a more dirty and smelly hotel in my life.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CL, Gestion de l’hôtel
Dear Milan,Thank you for sharing your feedback. I’m truly sorry to hear about your experience and the issues you encountered with cleanliness and odors in both rooms. This is not the standard we strive for, and I understand how disappointing this must have been.We take matters like these seriously and are addressing your concerns with our housekeeping and maintenance teams to ensure a thorough investigation and resolution. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention.I hope you’ll consider giving us another chance in the future to provide you with a much better experience.Best regards, Super 8
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CL, Gestion de l’hôtel
Thank you Patty for taking the time in giving us a review. We are happy to see you enjoyed your stay with us. We do hope to see you again in the future. Hope your having a wonderful night.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Our stay was fine overall except for the lack of hot water for showers. It didn’t matter what time of day- there really wasn’t a time when there was hot/warm water.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CL, Gestion de l’hôtel
Dear John,Thank you for taking the time to share your feedback. I’m glad to hear that your overall stay was fine, but I sincerely apologize for the lack of hot water during your visit. That is certainly not the experience we want for our guests.We are currently investigating the issue to ensure it is resolved promptly. Your feedback is invaluable in helping us improve, and I appreciate you bringing this to our attention.If you choose to stay with us again, I would love the opportunity to provide you with a more comfortable experience.Best regards, Super 8
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Our tub was dirty, our bathroom floor was dirty, our bedsheets had stains on both the beds, our deadbolt wouldn't lock. Very disappointed, cancelled the second night.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CL, Gestion de l’hôtel
Dear Keesha,Thank you for sharing your feedback, and I’m truly sorry to hear about your experience during your stay. Cleanliness and safety are top priorities for us, and it’s clear we fell short in these areas.I apologize for the condition of your tub, bathroom floor, and bedsheets. This is not the standard we strive for, and I will address these issues with our housekeeping team immediately. Regarding the deadbolt, I understand how important security is, and I will ensure our maintenance team looks into this right away.I appreciate you bringing these matters to our attention, and I sincerely apologize for any disappointment caused. If you decide to give us another chance in the future, I would love the opportunity to provide you with a much better experience.Best regards, Super 8
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Cheap stay. Not very clean. Breakfast was sub par. No coffee. Employees didnt seem to care.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CL, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet your expectations. Cleanliness and guest satisfaction are very important to us, and I will address your concerns with our team to ensure we improve in these areas.I apologize for the breakfast options and the lack of coffee during your visit. We’re always looking to enhance our offerings, and your input will help us in that process.We appreciate your comments, as they help us grow and serve our guests better. I hope you’ll consider staying with us again, so we can provide you with a much-improved experience.Best regards, Super 8
