Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juill. 2023 sur Expedia
Good place, Good price.
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Front Desk, Gestion de l’hôtel
Thank you for taking time to review, we appreciate your feedback!
par un voyageur
Publié le 3 juill. 2023 sur Expedia
Propre, commodités de base, déjeuner correct.
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Front Desk, Gestion de l’hôtel
Merci de rester avec nous! Nous espérons vous revoir et bon voyage.
par un voyageur
Publié le 12 oct. 2024
Advertised pool was closed for winter and hallway had a slightly strange smell. Otherwise quiet and comfortable
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Marko, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear you found your stay quiet and comfortable. We apologize for the inconvenience regarding the pool closure; we do advertise seasonal closures, but we'll review how we communicate this to ensure it's clearer for future guests. We’ll also look into the hallway odor to address it promptly. We appreciate your comments and hope to welcome you back for an even better experience next time.
par un voyageur
Publié le 26 août 2024 sur Expedia
Breakfast was bad, TV was not working on Day 2 of our stay and did not get attended to (in both the rooms we had booked).
Commentaires de Gestion de l’hôtel
26 août 2024 par Marko, Gestion de l’hôtel
Thank you for sharing your feedback. I’m sorry to hear that your stay didn’t meet your expectations.Our housekeeping team did attend to your room by replacing the dirty towels with fresh ones and taking out the trash. Regarding the TV issue, our front desk provided specific troubleshooting steps and informed you that if the issue persisted, we would send someone to fix it. We apologize if this did not resolve the problem and for any inconvenience it caused.I’m also sorry to hear that the breakfast did not meet your expectations. We appreciate your feedback and will use it to make improvements.Thank you again for your comments, and we hope to have the opportunity to serve you better in the future.
par un voyageur de Durham
Publié le 26 août 2024 sur Expedia
Excellent property! Very clean and comfortable rooms.
Commentaires de Gestion de l’hôtel
26 août 2024 par Marko, Gestion de l’hôtel
Dear Benjamin,Thank you so much for your kind words! We're thrilled to hear that you found our property clean and comfortable. It was a pleasure having you stay with us, and we hope to welcome you back soon.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Marko, Gestion de l’hôtel
Dear Dolores,Thank you for your excellent review! We truly appreciate your feedback and look forward to welcoming you back soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Very good experience staying at the hotel! We did have a small incident where there were ants in the room when we first got in, but the staff took care of it immediately and we didn’t have a problem again for the rest of the stay! Staff was super friendly and accommodating, I definitely recommend this hotel!
Commentaires de Gestion de l’hôtel
26 août 2024 par Marko, Gestion de l’hôtel
Dear Carly,Thank you for your kind review and for recommending our hotel! We're glad to hear that you had a very good experience with us. We apologize for the initial issue with ants but are pleased that our team was able to resolve it quickly for you. Our staff works hard to ensure a comfortable stay, and we're thrilled that their friendliness and attentiveness made a positive impact.We hope to welcome you back again soon!
par un voyageur
Publié le 25 août 2024 sur Expedia
Great and very laid back.
Commentaires de Gestion de l’hôtel
26 août 2024 par Marko, Gestion de l’hôtel
Dear Horace,Thank you for your review! We’re glad to hear you had a great and laid-back stay with us. We hope to welcome you back again soon!
par un voyageur
Publié le 23 août 2024 sur Hotels
The rooms are great clean quiet and spacious great housekeeping staff !! The outdoors the spindles need to be fixed replaced and installed especially on the patio overall the rooms are great and beautiful views !
Commentaires de Gestion de l’hôtel
24 août 2024 par Marko, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our clean, quiet, and spacious rooms, as well as the beautiful views. Our housekeeping team will be thrilled to know their efforts made a positive impact on your stay.We appreciate your feedback regarding the patio spindles. We are currently reviewing our maintenance needs and will ensure this is addressed.We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience and that we could meet your expectations. We look forward to serving you again in the future!
