Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
굿 호텔
Publié le 17 août 2024 sur Hotels나름 괜찮아요. 근데 수영장이 생각보다 작아요.
저녁 음식 좋았어요.
아침조식에 음료랑 디저트가 없어서 아쉬웠어요.
침대 맘에 들어요.편하고 좋았어요.
금고가 이용하기 힘들어요.
가성비 최고
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Altaroca Mountain Resort Antipolo Management, Gestion de l’hôtel
Thank you, jong soo, for sharing your feedback. We are glad to know you enjoyed the dinner and found the bed comfortable. We appreciate your comments about the pool and will consider this for future improvements. Regarding the breakfast options, we'll take your suggestion into account, and we apologize for any inconvenience with the safe. It's great to know you found us to be the best value for money and we hope to welcome you back soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The hotel is good and the food they serve are very delicious. Excellent chef❤️
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Altaroca Mountain Resort Antipolo Management, Gestion de l’hôtel
Thank you so much, MARIA AURELIA, for your wonderful review. We are thrilled to hear that you enjoyed your stay and found our food to be very delicious. Our chef takes great pride in creating exceptional dishes, and your kind words mean a lot to our team. We look forward to welcoming you back to our hotel soon.
par un voyageur
Publié le 14 juin 2024 sur Hotels
It’s a nice place with a superb service. Staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Altaroca Mountain Resort Antipolo Management, Gestion de l’hôtel
Thank you so much, Mer, for your wonderful review. We are thrilled to hear that you had such a positive experience and rated us 10 out of 10. It's great to know that you found our place nice and service superb. Our team takes pride in being friendly and helpful, and your kind words mean a lot to us. We look forward to welcoming you back soon.
par un voyageur
relaxing view
Publié le 12 juin 2024 sur HotelsVisiting a member of the family in the area
so we stayed here and the view was very relaxing
Commentaires de Gestion de l’hôtel
13 juin 2024 par Altaroca Mountain Resort Antipolo Management, Gestion de l’hôtel
Thank you for giving us perfect score and for sharing your experience on your recent stay at the resort. We are delighted to know that you enjoyed your stay while visiting a family member in the area. It's wonderful to know that the relaxing view added to your experience. We hope to welcome you back again soon.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
WATER CORKAGE, BAD
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Maurine, Gestion de l’hôtel
Thank you so much Ms. May Andrada for giving us a perfect rating, and apology ma'am for all the inconveniences rest assured that more improvements will be seen in the near future, looking forward to welcoming you again soon!
par un voyageur
Great
Publié le 14 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
16 mai 2023 par Drex S., Gestion de l’hôtel
Thank you so much for sharing your Altaroca experience, we highly appreciate the rating you have given us, rest assured that more improvements will be seen soon. Again, thank you and looking forward to welcoming you again hopefully in the not too distant future!
par un voyageur
Disappointed and misleading
Publié le 16 janv. 2023 sur HotelsThe 🛁 bathtub has never worked.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Resort Manager, Gestion de l’hôtel
Thank you for sharing your Altaroca experience, we do apologize for the inconvenience you encountered, we did took note of your feedback and will have a look at it, as far as we know the bathtub is working well since it was occupied also prior to your arrival and after your departure. Again, thank you and surely we will have a look at it.
par un voyageur
Publié le 19 janv. 2021 sur Hotels
mmm the place was OK, 1-10 it was 7,
staffs are nice
(except for some of them are smoking) not a pleasant view and smell for me...
i think the property can be more relaxing if videoke is no longer an activity... its a public resort so i think amenities should be more considerate for majority not just for a single group:)
anyway i had fun tanx
Commentaires de Gestion de l’hôtel
13 juin 2024 par Altaroca Mountain Resort Antipolo Management, Gestion de l’hôtel
Thank you for your feedback. We appreciate your honest review and are glad to hear you had fun during your stay. We apologize for any discomfort caused by the smoking staff and will take your comments into consideration to improve our property. Ensuring a pleasant and relaxing environment for all our guests is a priority for us. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 27 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2019 par Klien Lozano, Gestion de l’hôtel
Thank you so much Anonymous for giving time to share your feedback with regards to your recent stay at Altaroca Mountain Resort & Events Place. We really for giving us an almost perfect rating, do let us know on your next plan of visit.
Looking forward to welcome you back in the near future!
Best regards,
Altaroca Mountain Resort & Events Place Team
par un voyageur
Katastrof
Publié le 17 févr. 2019 sur HotelsInget varmvatten i duschen fick byta rum till ett rum med 4 sängar. Dagen efter lämnade vi hotellet och bokade ett på egen hand. Riktigt dåligt.
Commentaires de Gestion de l’hôtel
21 févr. 2019 par Altaroca Mountain Resort & Events Place Team, Gestion de l’hôtel
Dear Mr. Henrik,
Warm greetings from Altaroca Mountain Resort & Events Place!
Thank you for spending time at our resort. We sincerely regret to hear that your stay did not live up to your expectations. There are very rare instances that some room amenities will not function properly, but we address it right away as we have a work around with that. Nevertheless, please know that we take all feedback seriously and bring it up to the management for prompt action. Thank you and have a great day ahead.
