Note fondée sur 248 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Killeen
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear Anthony, Thank you for your wonderful feedback! We're thrilled to hear that you loved your experience at Astoria. We hope to welcome you back soon for another great visit!Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear philip, Thank you for your positive feedback! We're thrilled to hear that you loved your experience at Astoria. We hope to welcome you back soon! If there's anything specific you enjoyed or if you have suggestions for us, please feel free to share.Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Big room, quiet and very accessible
Commentaires de Gestion de l’hôtel
2 nov. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear Ronaldo, Thank you for your review! We're delighted to hear that you enjoyed your stay with us and found the room spacious, quiet, and accessible. Your comfort is our priority, and we hope to welcome you back soon for another great experience!Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It’s too old, lobby is too crowded, bathroom needs refreshed
Commentaires de Gestion de l’hôtel
30 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear Jeanie, Thank you for your feedback regarding your recent stay at Astoria Plaza. We appreciate your comments about the lobby and bathroom, as we are always looking for ways to improve our facilities. We understand that first impressions matter, and we’re committed to enhancing our guests' experience. We hope you’ll consider giving us another chance in the future to provide you with a better experience.Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Helpful staff who cleaned our room
Commentaires de Gestion de l’hôtel
19 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear AMY, Thank you for your positive review! We're delighted to hear that you found our staff helpful and that your room was cleaned to your satisfaction. We strive to provide excellent service to all our guests, and your feedback is greatly appreciated. We hope to welcome you back soon!Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear SATOSHI, Thank you for sharing your feedback regarding your recent stay at Astoria. We appreciate your honesty and are sorry to hear that we did not meet your expectations. Your satisfaction is important to us, and we would love the opportunity to learn more about your experience so we can improve our services. Please feel free to reach out directly with any specific concerns or suggestions. We hope to welcome you back in the future for a more enjoyable stay.Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear Cronic d and c, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Astoria Plaza. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If there's anything we can do to make your next visit even better, please let us know. Safe travels!Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear JOVY, Thank you for taking the time to share your feedback about your stay at Astoria Plaza. We're sorry to hear that your experience did not meet your expectations. We always strive to provide our guests with a comfortable and enjoyable stay. If you would like to share more details about your experience, please feel free to reach out to us directly. Your insights are valuable to us as we work to improve. We hope to have the opportunity to serve you better in the future.Always your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 30 août 2024 sur Expedia
Near every where
Commentaires de Gestion de l’hôtel
12 sept. 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear farah, Thank you for your wonderful review! We're very happy to hear that you loved your stay at Astoria Plaza and we can't wait to welcome you back soon. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. Your feedback is invaluable in helping us provide an exceptional experience for all our guestsAlways your Astoria,The Astoria Plaza Management
par un voyageur
Publié le 9 août 2024 sur Expedia
I like the big ref.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Astoria Plaza Management, Gestion de l’hôtel
Dear melton romeo, Thank you for your wonderful review! We're thrilled to hear that you love it here at Astoria Plaza. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! If there’s anything specific you enjoyed or any suggestions you have, please feel free to share.Always your Astoria,The Astoria Plaza Management
