Note fondée sur 271 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
87 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Sunrise

Publié le 8 oct. 2024 sur Expedia
Great location; right near Robinson's Galleria and quick ride to the airport. The hotel room itself was very spacious, clean, and comfortable. A great value for the price.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Michael,We really appreciate your great review. We are very glad that your recent stay with us was of great value. Your compliments on our ideal location, spacious and clean room, and how comfortable you felt are truly heartening. We look forward to welcoming you back again!Regards,Rodney ManabatAssistant Manager, Guest Service
4 sur 5
par un voyageur

So little selection on their Breakfast

Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Marissa,Thank you for your feedback. Allow me to acknowledge your feedback on the breakfast and relay them to our breakfast service provider for improvements. We hope to welcome you again soon.
5 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
A nice clean hotel with friendly staff. The room was very big and comfortable.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Abdul,Thank you for your feedback about how clean and spacious our rooms are, which made your stay comfortable. We also appreciate your kind words toward our staff. We hope to welcome you back again soon!Regards,Rodney ManabatAssistant Manager, Guest Service
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
All the staffs of the hotel were very accommodating and helpful. We had a restful night and really enjoyed our 1 night stay in Citadines. The unit was also clean, tidy and spacious.
Commentaires de Gestion de l’hôtel
20 août 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Sharon,Thank you for your wonderful feedback. We appreciate your compliments toward our staff and we are very glad to know that your previous stay with us was great. We look forward to welcoming you back!Regards,Rodney ManabatAssistant Manager, Guest Service
5 sur 5
par un voyageur

Publié le 8 août 2024 sur Expedia
I had an overall great experience. The staff was very welcoming and accomadating. There was always someone at the door to greet us and open the door. There was always someone at the lobby to assist us. The breakfast every morning was delicious and I felt right at home staying here. It's also a great location for pick ups and drop offs as well as for any grab orders. They have elevator access as well as a wheel chair if needed to be taken up to the room. The room itself was comfortable and kept clean. I also took advantage of the spa services for facial and the staff was very nice as well. I would definitely recommend this place for others.
Commentaires de Gestion de l’hôtel
9 août 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Nicole Marie,It is very encouraging for us to know that you had a great experience with us. We are very glad to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you for your kind words toward our staff who were always ready to assist in any way possible.We thank you again for your valued patronage and look forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
Staff was super friendly and they accommodated us when we had gotten there after check in. Room was beyond great... Had a full kitchen with pots, pans and utensils included. A very nice gym that I really enjoyed.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Tim,We are very glad to hear that your stay was pleasant. We appreciate your compliments toward our staff and the amenities we offer. We hope to welcome you again soon!
5 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
Very kind and accommodating staff, room was clean and well maintained, location is great, close to shops, breakfast could be better, will stay again.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Ma Fatima,Thank you for staying with us. Your kind words to our staff is very much appreciated, they will be shared to the whole team. Such positive feedback drives our staff to provide excellent service our guests deserve. We hope to welcome you back again soon!
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Mary Anne,We appreciate your perfect rating! We hope to welcome you again soon.
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
The best stay so far, staffs were very nice, room was clean and neat, everything you need in kitchen were provided, overall very satisfied.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
Dear Jade,We appreciate your compliments toward our staff and our rooms. We are very glad to know that you are very satisfied with your recent stay. We hope to welcome you back again soon!
2 sur 5
par un voyageur

Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2024 par Rodney Manabat, Assistant Manager, Guest Service, Gestion de l’hôtel
We are saddened to know that you had an unpleasant stay with us. We hope to welcome you again soon, giving us another opportunity to serve you better.