Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
4,5 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Expedia
Neighborhood roosters and dogs all day and night long. Windows are not sealed, they are folding windows. Staff is really nice. There is a rat in the kitchen.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest, Thank you for your valuable feedback. We apologize for the inconvenience caused due to the noise from the neighborhood. We will take this matter seriously and work towards finding a solution to ensure a peaceful stay for our guests. We are glad to hear that our staff provided you with excellent service. Your kind words will be shared with them as it motivates us to keep delivering exceptional experiences. Regarding the issue you mentioned about the rat in the kitchen, we assure you that immediate action will be taken to address this and prevent such situations in the future. Should you require any further assistance or have any other concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com. We appreciate your feedback and hope to host you again for a much-improved experience. Best regards, Team OYO
5 sur 5
par un voyageur

Clean and comfy

Publié le 27 déc. 2023 sur Hotels
Clean and comfy.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Tim, Gestion de l’hôtel
Hi, Jobel! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim
1 sur 5
par un voyageur

Publié le 13 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2023 par Eva, Gestion de l’hôtel
Hi, Kahsu! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva