Note fondée sur 116 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
92 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
5 sur 5
par un voyageur de Mililani

Publié le 14 avr. 2024 sur Expedia
Staff was kind and helpful, I requested a room change at equal value and the staff accommodated me very quickly and room service was top notch
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your kind words! We’re so glad to hear that our staff was able to assist you quickly with your room change and that you enjoyed the top-notch room service. Your satisfaction is our priority, and we hope to welcome you back soon.
5 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
5 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
5 sur 5
par un voyageur de Mansfield

Publié le 14 déc. 2023 sur Expedia
I had an appointment at the Hall of Justice on the 11th. This location is across the street from the Hall of Justice. This was my 3rd stay at this hotel.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for choosing to stay with us again! We’re glad our location was convenient for your appointment at the Hall of Justice. We appreciate your loyalty and look forward to welcoming you back for your next stay.
3 sur 5
par un voyageur

Publié le 16 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
1 sur 5
par un voyageur

Publié le 28 oct. 2023 sur Hotels
Photos of the place is deceiving in the website, has bedbugs, molds in the aircon, the room smelled odor masking chemical that as soon as you step inside the room you have to step out immediately because of the smell, have to wear a mask while sleeping on our first night. The front of the building is a busy street with lots of vendors and dirty surroundings Why would Expedia even recommend this place?
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
I'm really sorry to hear about your experience. It’s concerning to hear about the issues you faced, and this is certainly not the standard we strive for. Your feedback is invaluable, and we will address these matters with our team immediately. We appreciate you bringing this to our attention, and we hope you will consider giving us another chance to improve your experience in the future.
5 sur 5
par un voyageur

Publié le 13 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
4 sur 5
par un voyageur

Publié le 27 août 2023 sur Hotels
静かな部屋は窓がない。 明るい部屋は騒音がある。どちらか選択できる。 210号は、ベットの枕の位置、顔に直接エアコンがくるので寝るときは、offの選択しかなかった。
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for sharing your experience. I’m sorry to hear about the issues with the room setup and air conditioner placement. We appreciate your feedback, as it helps us identify areas for improvement.
5 sur 5
par un voyageur

Publié le 31 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.