Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Publié le 12 nov. 2018 sur Expedia
good time. I have choose this one because it is close to the places i needed to be. The Air condition is a bit noisy.
The staffs are really nice and friendly
Commentaires de Gestion de l’hôtel
15 nov. 2018 par Jasm, Customer Service Assistant, Gestion de l’hôtel
Dear Thierry,
Greetings from Fersal Hotel Malakas!
Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to know that you found our hotel convenient and friendly staffs. It was our pleasure to serve you. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again.
Best regards!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The people are very nice!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that you found our staff to be nice. Your feedback means a lot to us, and we hope to see you again soon.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
The place is a bit rustic and will need some improvements especially on the architectural design of the bathroom. However, It's a decent place for a short-term stay, and affordable. The staff are also very helpful and accommodating.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! We appreciate your insights about the rustic feel and the need for improvements, especially in the bathroom design. It’s great to hear that you found the place decent for a short stay and that our staff was helpful and accommodating. Your comments will help us enhance the experience for future guests. We hope to welcome you back.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Location, walking distance to restaurants and convenient stores.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! We’re glad you enjoyed the convenient location and found it easy to access nearby restaurants and stores. We hope to welcome you back soon for another enjoyable stay.
par un voyageur de Richmond
Publié le 6 févr. 2024 sur Expedia
Location is good nearby restaurant around, breakfast is good and reasonable price. Room is okay for the price but bathroom is small.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you enjoyed the location, breakfast, and found the room to be reasonably priced. We appreciate your feedback about the bathroom size, and we’ll take that into consideration for future improvements. We hope to see you again soon.
par un voyageur
Publié le 16 nov. 2023 sur Hotels
It was good. Staff was very nice though.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! We’re happy to hear you had a good experience and that our staff made a positive impression. Your satisfaction is important to us, and we hope to welcome you back soon.
par un voyageur
Publié le 11 oct. 2023 sur Hotels
Cleanliness is very good. However, AC unit in our room is noisy, and exhaust fan inside the toilet is not working.
Is there an available parking space aside from that in front of the hotel--it its full, where can we park our car?
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you found the cleanliness to be very good. We apologize for the noisy AC unit and the issue with the exhaust fan; we will address these concerns. We appreciate your input and hope to improve your experience in the future.
par un voyageur
Publié le 25 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your rating. We appreciate your feedback and are always looking for ways to improve. If you have specific concerns or suggestions, please let us know so we can address them and enhance your experience in the future.
par un voyageur
Publié le 30 mai 2023 sur Expedia
I like the property because it’s close to the sports bars I like to go to every year. Also the same staff treats me really nice every year.
par un voyageur
Publié le 20 mai 2023 sur Expedia
The facilities are basic but clean, what stands out most is the staff and the service. We chose this hotel as we needed to be close to the hospital (NKTI). The location is perfect. The staff were exceptional as they were kind, accommodating and very respectful.
