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Herald Suites Polaris

3.5 star property
3.5-star hotel near Fort Bonifacio

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Photo gallery for Herald Suites Polaris

Lobby
Interior
Standard Room, 2 Single Beds (Multi Use)
Business centre
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
45 Polaris St, Bel-Air, Makati, 1209
  • Greenbelt Shopping Mall
    ‪16 min walk‬
  • Glorietta Mall
    ‪19 min walk‬
  • Fort Bonifacio
    ‪15 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Makati

Heart of Makati.Within a 15-minute walk of this Poblacion hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Greenbelt Shopping Mall - 16 min walk - 1.4 km
  • Glorietta Mall - 19 min walk - 1.6 km
  • St Luke's Medical Center Global City - 4 min drive - 3.5 km
  • Bonifacio High Street - 5 min drive - 4.0 km
  • Fort Bonifacio - 15 min drive - 5.2 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Filling Station Bar And Cafe - ‬2 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Kenny Rogers Roasters - ‬2 min walk
  • ‪Dong Won Garden - ‬1 min walk
  • ‪Army Navy Burger + Burrito - ‬2 min walk

About this property

Herald Suites Polaris

3.5-star hotel near Fort Bonifacio
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Herald Suites Polaris also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Makati hotel is smoke free.

  • 50 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Filipino

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites Polaris

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 314 reviews
Rating 8 - Good. 86 out of 314 reviews
Rating 6 - Okay. 25 out of 314 reviews
Rating 4 - Poor. 6 out of 314 reviews
Rating 2 - Terrible. 6 out of 314 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Dr Aaron, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Stayed 4 nights in Oct 2024

10/10 Excellent

JANE, Vancouver

Stayed 1 night in Sep 2024

8/10 Good

Matt, Burwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfy feeling
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 4 nights in Jul 2024

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco beauty

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Stayed 11 nights in Apr 2024

10/10 Excellent

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Stayed 2 nights in May 2024

4/10 Poor

jeff

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Chunsouk

Liked: Cleanliness
Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom - McKinney

I will always stay in this hotel when in the area, and have several times over the past couple of years. The service is impeccable and the comfort of the rooms and hotel is wonderful. Especially surprising are the delightful and exquisite architectural and decorative appointments of a type that one would normally only find in a way far more expensive hotel. This is a genuine wonderful value that will not disappoint you in the least.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation in Manila! I’ll be back :)))
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom-McKinney

My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom-McKinney

Always love this place. My go to place when I am in this area
Stayed 1 night in Feb 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are well trained in customer service - each one extending needed assistance to various concerns and requests from guests - they go out of their way to ensure a smooth and convenient stay great job to Micah, Nadine, Cory, Marl, Karen, Jasmine, Zerica, Ralph, Mark, Patrick, Luke and security
Stayed 5 nights in Jan 2024

8/10 Good

Katherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check in fee is too much. It’s the same rate with another night. Otherwise it’s okay.

8/10 Good

RAHIM

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the staff are very helpful and polite. The free breakfast is very stingy even when they say breakfast for two and you are only , WiFi not very strong and struggl to download.
Stayed 4 nights in Jan 2024

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is clean, very good service very friendly staff. The breakfast is good. The only critique we have is the shower.When you turn on the shower the water run through the side and down to the bathroom floor.
Stayed 1 night in Jan 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities
excellent in every aspect except for poor internet
Stayed 7 nights in Jan 2024

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

To -McKinney

I always enjoy my stay there, and will plan future stays there when I am in the area again
Stayed 4 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Michael, Brooktondale

Liked: Cleanliness, staff & service, property conditions & facilities
The Wi-Fi disconnected every five minutes. It's the worst Wi-Fi I ever had in the Philippines. Each room has it's own Wi-Fi connection and passwords for two devices. Neither one of these would stay connected. My twin bed room was nice. The AC worked fine. The hot water kettle and mini fridge worked. No microwave. Breakfast was good. With four choices to order from.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

$25 a night. Amazing for that price.
Stayed 2 nights in Dec 2023