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I’M Hotel

5.0 star property
5-star luxury hotel near Fort Bonifacio

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Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Prestige
Lobby
Outdoor pool, sun loungers
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Greenbelt Shopping Mall
    ‪18 min walk‬
  • Glorietta Mall
    ‪20 min walk‬
  • Fort Bonifacio
    ‪15 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪32 min drive‬

Room options

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Makati

Heart of Makati.Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Greenbelt Shopping Mall - 18 min walk - 1.5 km
  • Glorietta Mall - 20 min walk - 1.7 km
  • St Luke's Medical Center Global City - 4 min drive - 3.5 km
  • Bonifacio High Street - 5 min drive - 4.0 km
  • Fort Bonifacio - 15 min drive - 5.2 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

5-star luxury hotel near Fort Bonifacio
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Belinda, Gowanbrae

Travelled with partner
This property is between 3-4 star Needs a facelift and the staff is not very helpful Staff couldn’t even provided a coffee at breakfast on Christmas morning Also on check in we needed to leave a deposit in cash or they would take a month to return the deposit on card, nowhere else did this occur! I wouldn’t stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

Cd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've always been curious about this place—the best hotel in the Burgos area. Worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Cezar

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchel

Stayed 2 nights in Dec 2024

8/10 Good

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Bonn Anthony, San Francisco

Stayed 2 nights in Nov 2024

8/10 Good

Krisandra

I like the sustainability. I dont like the attitude of some of the staff. Still waiting for my deposit.
Stayed 2 nights in Dec 2024

6/10 Okay

James

Stayed 3 nights in Nov 2024

10/10 Excellent

Joel, Menifee

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great hotel and close to everything. The pool is great
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Nov 2024

8/10 Good

Boram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was great to stay in this hotel. I stayed for 3 days, the first day, the room was not made so i needed to ask the front desk for a new towel and shampoo refilling, and another thing is the wifi kept being disconnected and I had to log in the wifi whenever I am out from the room even in the hotel building. The staff was really kind and nice. I'd like to visit again if those points get better.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Business traveller
Liked: Amenities, property conditions & facilities
The Front Office Manager Juan Salazar sorted out an issue perfectly, he is a credit to your management team.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a very nice one and that staff are top-notch. However, I must stress on the fact that they need to work to improve the check-in experience as it was not seamless. Granted it was made more complicated by one guest who was checking out and who was being very loud and shouting at the receptionists. As a result they were taken up with this guest and I along with another person waited for what seemed like an hour. When that guest finally left, the staff expedited my check-in. The facilities and amenities cannot be faulted. The spa as well lived up to the hype and was well worth the relaxing experience. Would highly recommend it, although I am told by locals that you pay a premium for it compared to other places around. Would not think twice still because you the reader know you’re worth it. Staff at the restaurant were a bit aloof the one time I went there. They sat me down with the menu and then went away and did not come back. So after what seemed like 15mins, I just left. That was despite the restaurant being deserted with only one other family. To be blatantly honest as well, the 5 star rating may not quite be accurate but that would not prevent me from staying there again. Please just improve the check-in process and the guest experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Makati
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m hotel is always nice to stay at. Very safe and clean. Also, I didn’t catch her name, but one of the girls at the front desk seemed miserable. I couldn’t get her to smile. If looks could kill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to extend our trip twice and the staff at I'm hotel were very helpful in getting us the best rate for our extended stays. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying at I'm Hotel! Right in the heart of Makati!! Lots to do and see!
Stayed 6 nights in Oct 2024

10/10 Excellent

Skye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jason A.

Liked: Cleanliness, amenities, property conditions & facilities
Great Spa and proximity to restaurants and malls
Stayed 1 night in Nov 2024

2/10 Terrible

Keltie, Calgary

Excessive
Stayed 2 nights in Oct 2024