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Makati Shangri-La, Manila

5.0 star property
Hotel near Fort Bonifacio in Makati

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Suite
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About the area

Makati

Heart of Makati.At this Makati Central Business District hotel, you'll be within a 5-minute walk of Greenbelt Shopping Mall and Ayala Center. Glorietta Mall and Ayala Triangle Gardens are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 km
  • Greenbelt Shopping Mall - 4 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • SM Mall of Asia - 7 min drive - 6.1 km
  • Fort Bonifacio - 9 min drive - 6.8 km

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Hotel near Fort Bonifacio in Makati
Makati Shangri-La, Manila offers its guests a children's pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Manila Makati Shangri-la Hotel
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Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
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Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane G.

Liked: Cleanliness, staff & service, property conditions & facilities
We spent the New Years' Celebration while there. We had a good time.
Stayed 1 night in Dec 2024

10/10 Excellent

CRISTINA, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very elegant. Staff are very friendly, efficient and professional. Amenities are amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a wonderful stay at Shangri-La Makati over the Christmas Holidays. Although, we had issues reserving a spot for the Noche Buena (it seemed they lost our reservation the first time I called), it was all sorted out last minute and we were able to have a wonderful dinner. The staff was very accomodating, our hotel room was great, and we enjoyed the live music being played in the lobby. Overall good experience, would stay here again next time we visit the Philippines.
Stayed 3 nights in Dec 2024

8/10 Good

Jose-Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met - but did not exceed - expectations.
Stayed 5 nights in Dec 2024

6/10 Okay

Flordelis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centralized for many activities
Stayed 2 nights in Jan 2025

10/10 Excellent

Enkhzul

Stayed 2 nights in Jan 2025

10/10 Excellent

Rosephyll Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Theresa

Stayed 1 night in Jan 2025

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to good restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Friendly and courteous staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Impressive hotel that lives up to it’s name. It’s in remarkable condition for a building that apparently is over 30 years old. Excellent service and a varied and tasty breakfast buffet. Quiet and comfortable. Pricey but very worth it for a treat.
Stayed 1 night in Dec 2024

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Stayed 2 nights in Dec 2024

6/10 Okay

Carlin

Stayed 2 nights in Nov 2024

2/10 Terrible

Manuel, LONG ISLAND CITY

Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Quirt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use Grab instead of Hotel shuttle, costs 1/10th the price
Stayed 1 night in Dec 2024

10/10 Excellent

TOMAS, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, courteous staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 5 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jane

Travelled with family
Liked: Staff & service, amenities
I like the scent of their shampoo, soap, conditioner, body waah.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. We love the afternoon tea in the lobby. The buffet is amazing and the spa and gym are also top notch!
Stayed 2 nights in Dec 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean sheets and nice staffs.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing.
Stayed 1 night in Dec 2024