Note fondée sur 207 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2023 par Daryl, Gestion de l’hôtel
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.
par un voyageur
Publié le 7 févr. 2020 sur Expedia
un des plus ancien batiment de l epoque 1900
hotel tres annee 50 service omnipresent restaurant de qualite parfois un peu long
piscine appreciable situation ideale pour shopping dans chinatown
a une heure de l aeroport si pas trop de traffic 500 p par grab
pas trop bruyant
tres bon rapport qualite prix par rapport aux hotels chers a proximite de l aeroport
Commentaires de Gestion de l’hôtel
7 févr. 2020 par Evan, Gestion de l’hôtel
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time despite some setbacks. We hope to make it much better on your next visit. Best regards and have a nice day!
par un voyageur
Publié le 28 mars 2018 sur Hotels
Bon hotel élégan memes si les chambres sont un peut petite..
Jolie piscine met ro a proximité
Mais environ de l hotel pas top.. sale.. pauvre
Commentaires de Gestion de l’hôtel
4 avr. 2019 par Reservation Staff, Gestion de l’hôtel
Hi,
We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.
par un voyageur
Grand opera, stopover
Publié le 30 sept. 2024 sur HotelsWe had a good stay in Grand opera as usual. Only stayed 1 night. But as many times before it was a welcoming experience, there's hot water, clean room and good breakfast.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Crystal, Gestion de l’hôtel
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us at Grand Opera. It's great to know that our welcoming atmosphere, clean rooms, and breakfast met your expectations once again. We look forward to welcoming you back for another enjoyable visit soon!Best regards,CrystalReservation Staff
par un voyageur
Publié le 30 août 2024 sur Hotels
Awesome
Commentaires de Gestion de l’hôtel
30 août 2024 par Tal, Gestion de l’hôtel
Dear Mutya,Thank you so much for your fantastic review and for rating us 10 out of 10! We’re thrilled to hear that you had a wonderful stay and that our team and facilities exceeded your expectations. Your kind words and positive feedback mean the world to us.We look forward to welcoming you back on your next visit. If there’s anything specific you’d like during your next stay, please don’t hesitate to let us know.Thank you again for choosing our hotel!Warm regards,CrystalReservation Staff
par un voyageur
Horrible hotel
Publié le 29 août 2024 sur HotelsHotel ajado mal remodelado y con habitación horrible y difícil para conciliar el sueño.
En barrio peligroso y horrible
Commentaires de Gestion de l’hôtel
29 août 2024 par Jaz, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your disappointing experience. Your comfort and safety are top priorities for us, and it’s clear we missed the mark on both fronts during your stay.We’re currently in the process of updating and improving our facilities to ensure a better experience for our guests. I appreciate you bringing these issues to our attention, as they help us identify areas for improvement.If you’re open to it, I’d love to discuss your experience further and see if there’s anything we can do to make things right. Please feel free to reach out to me directly at 5304-7300.Thank you again for your feedback, and I hope we have the opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
又、泊まりたいとは思わない。
Commentaires de Gestion de l’hôtel
29 août 2024 par Jaz, Gestion de l’hôtel
Thank you for sharing your feedback. I'm really sorry to hear that your experience didn't meet your expectations. If you'd be willing to provide more details about what went wrong, we'd appreciate the opportunity to address your concerns and improve. We hope you might consider giving us another chance in the future.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Tal, Gestion de l’hôtel
Absolutely! Here’s a response you might consider:---Thank you so much for your amazing review! We’re thrilled to hear that you had such a great experience and that we could meet your expectations. Your 10 out of 10 rating means the world to us and motivates us to keep delivering top-notch service. We can’t wait to welcome you back for another wonderful stay!Warm regards, Reservation
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Jaz, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Tal, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I’m truly sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we would like to understand more about the issues you encountered so that we can address them appropriately.Could you please share more details about what went wrong during your stay? We are committed to improving our services and ensuring that future guests have a better experience.Thank you for bringing this to our attention. We hope to have the opportunity to make things right.Best regard
