Note fondée sur 202 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2023 par Daryl, Gestion de l’hôtel
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.
par un voyageur
Publié le 7 févr. 2020 sur Expedia
un des plus ancien batiment de l epoque 1900
hotel tres annee 50 service omnipresent restaurant de qualite parfois un peu long
piscine appreciable situation ideale pour shopping dans chinatown
a une heure de l aeroport si pas trop de traffic 500 p par grab
pas trop bruyant
tres bon rapport qualite prix par rapport aux hotels chers a proximite de l aeroport
Commentaires de Gestion de l’hôtel
7 févr. 2020 par Evan, Gestion de l’hôtel
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time despite some setbacks. We hope to make it much better on your next visit. Best regards and have a nice day!
par un voyageur
Publié le 28 mars 2018 sur Hotels
Bon hotel élégan memes si les chambres sont un peut petite..
Jolie piscine met ro a proximité
Mais environ de l hotel pas top.. sale.. pauvre
Commentaires de Gestion de l’hôtel
4 avr. 2019 par Reservation Staff, Gestion de l’hôtel
Hi,
We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Jaz, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Tal, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I’m truly sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we would like to understand more about the issues you encountered so that we can address them appropriately.Could you please share more details about what went wrong during your stay? We are committed to improving our services and ensuring that future guests have a better experience.Thank you for bringing this to our attention. We hope to have the opportunity to make things right.Best regard
par un voyageur
Publié le 21 juill. 2024 sur Expedia
朝食も毎日変わって種類も多い
プールもサウナも最高
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Jaz, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our varied food offerings and found the pool and sauna facilities to your liking. We strive to provide a diverse and satisfying culinary experience for all our guests, and we're delighted that you appreciated the selection.We hope to have the pleasure of welcoming you back to [Hotel Name] in the near future for another enjoyable stay.Warm regards,
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Great staff, obviously run by a Chinese group as the menu is all Chinese food, which is very good 👍
On the down side was told they are putting me in a recently upgraded room, however the bathroom sink had had a big chunk off the side glued back on with mastic and the toilet seat won't stay up and no soft close, room 305, thats it, the rest was 😃👍
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Jaz, Gestion de l’hôtel
Thank you for your feedback and for acknowledging our great staff and delicious Chinese cuisine. We appreciate your comments about the room and apologize for any inconvenience caused by the issues you encountered with the bathroom sink and toilet seat in room 305.Please rest assured that we take your feedback seriously and will address these maintenance concerns promptly to ensure a more comfortable experience for our guests in the future.We hope to welcome you back soon for an improved stay.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
スタッフのマナーは非常に良かった。
プールがあったのも良かったです！
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Jaz, Gestion de l’hôtel
Thank you so much for your positive feedback! We are delighted to hear that you had a wonderful experience with our friendly staff and enjoyed our great pool.At Manila Grand Opera Hotel, providing exceptional service and amenities that enhance your stay is our priority. Your kind words will be shared with our team as encouragement to continue delivering memorable experiences for our guests.We look forward to welcoming you back for another enjoyable stay. If there is anything more we can do to make your next visit even better, please do not hesitate to let us know.
par un voyageur
Publié le 11 juin 2024 sur Expedia
No window, poor lighting on room, noisy exhaust fan at bathroom. Elevator is small.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Ali, Gestion de l’hôtel
Hi Noel,Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments about the lack of a window, pool lighting affecting your room, the noisy exhaust fan, and the small elevator have been noted. We are committed to improving our facilities and will address these issues to enhance our guests' comfort. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 13 mai 2024 sur Expedia
The friendliest staff from amy other hotel around the world that i have visited
Commentaires de Gestion de l’hôtel
13 mai 2024 par Jaz, Gestion de l’hôtel
Hi Joe!Thank you so much for your wonderful compliment! We appreciate it so much. We are thrilled to hear that you found our staff to be the friendliest you've encountered in your travels. Your kind words mean a lot to us and we look forward to welcoming you back on your next visit.Thank you and we hope to see you again!
