Note fondée sur 226 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2019 par John Cid, Gestion de l’hôtel
Dear Valued Guest,
Thank you for staying with us and for taking the time to share your experience.
Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly.
Your feedback is important to us as it helps us improve our services and facilities.
We still look forward to having you around again soon!
Best regards,
John Cid
Front Office Manager
par un voyageur
Publié le 1 juin 2024 sur Expedia
Staff are friendly and accomodating. A little bit disappointed with the overall look of the room, considering that it is supposed to be one of tge newly renovated rooms.
The paint work and finishing are half completed.
Commentaires de Gestion de l’hôtel
3 juin 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
par un voyageur
Publié le 27 mai 2024 sur Hotels
Great for family gatherings
Commentaires de Gestion de l’hôtel
29 mai 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 6 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Great stay. Our family enjoyed the visit
Commentaires de Gestion de l’hôtel
6 mars 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Staff are very nice and friendly
Commentaires de Gestion de l’hôtel
9 févr. 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
par un voyageur
Bad customer service
Publié le 3 déc. 2023 sur HotelsZero customer service, we've waited for almost an hour for just a burger and pasta. The F&B staff left us at the roof deck without anymore assistance after serving the late food. The food was serve cold already. The staff are not accommodating even the front desk.
Commentaires de Gestion de l’hôtel
24 déc. 2023 par John Cid, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager
