Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Expedia
Property staff was clearly new and inexperienced. Level of management support was evident particularly from the guest service team. All employees demonstrated a desire to help but clearly weren't prepared
par un voyageur
Publié le 24 juin 2023 sur Expedia
par un voyageur
Publié le 21 juin 2023 sur Expedia
Property and amenities are exceptional. Location is prime, and staff are friendly. Some deferred maintenance in the rooms (stayed in two different units) that should be addressed to keep the units from a lower rating in the future. My only complaint is upon checkout I requested for an emailed receipt - that is still yet to be sent after almost 24hrs since checking out (it’s not in any of my inboxes)…And I was told the hold on my credit card would be released right away but my account still shows otherwise. Other than that, no other major issues.
par un voyageur
Long stay
Publié le 12 avr. 2023 sur HotelsVery nice staff, accommodating! The property is well maintained. There's a bit of wear and tear but it's ok. It was perfect for our 11 nights stay as a family.
Commentaires de Gestion de l’hôtel
13 avr. 2023 par From your Edsa Shangri-La, Manila Family , Gestion de l’hôtel
Dear Christina,Thank you for your rating and taking the time to share your feedback. We are glad to hear that you and your family had a wonderful stay with highlights including our our colleagues' service delivery. We hope to be able to welcome you and your family on your next city getaway!
par un voyageur
Publié le 13 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2020 par Shangri-La at the Fort, Manila, Gestion de l’hôtel
Hi! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!
par un voyageur de Jakarta
Publié le 18 nov. 2019 sur Expedia
Everything went great, we are upgraded to 2-bed apartment which was huge and had everything we need (washer, dryer, iron). They are directly connected to hotel through the swimming pool and the excellent gym where they had indoor basketball court among others. Also great for kids as they have outdoor playground and kids center with bunch of activities. Overall, it was a satisfying experience, my only minor complaint is that they should provide laundry detergent as part of the amenities which they only provide for longer stay.
par un voyageur
Publié le 26 oct. 2019 sur Hotels
Great for family staycation
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Shangri-La at the Fort, Manila, Gestion de l’hôtel
Hi, thank you for your kind words. We are glad that you had an enjoyable staycation at the Shangri-La Residences and we look forward to welcoming you back. Have an excellent day ahead!
par un voyageur
Get the bill
Publié le 9 juill. 2019 sur HotelsI need the bill. I don't know can I get the bill of the days I stayed in Shangri LA.
par un voyageur
Location is Perfect
Publié le 8 nov. 2018 sur HotelsNice location, great for business travelers.
Commentaires de Gestion de l’hôtel
19 nov. 2018 par Shangri-La at the Fort, Manila, Gestion de l’hôtel
Hi Syed! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!
par un voyageur
Publié le 24 janv. 2018 sur Hotels
The ShangriLa Residences are in the same building as the ShangriLa Hotel and share the same gym and other amenities. The Residences are on lower floors versus the regular hotel rooms and do not have housekeeping services on weekends. A 1 bedroom residence is more than twice the size of a regular hotel room and the residence includes a kitchen (stove top, microwave, refrigerator, coffee maker, toaster, rice cooker, hot water, but no oven), and most importantly, a washer/dryer. Don’t expect to run too many loads through the washer/dryer. The unit takes a very long time to wash and dry. It is extremely quiet though.
Overall, the Residences is great if you are planning a longer stay in BGC.
