Note fondée sur 493 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The breakfast is absolutely terrible!
Publié le 21 mai 2019 sur HotelsCommentaires de Gestion de l’hôtel
21 mai 2019 par Pauline Zamora - Manager, Gestion de l’hôtel
Dear Revet,
Thank you for your feedback. We are truly sorry to hear that the quality of our breakfast did not meet your expectations. Please rest assured that we shall relay your feedback to the Restaurant Manager for him to look into. We shall monitor improvement.
We hope to see you again for a chance to serve you better.
Sincerely,
par un voyageur
Publié le 3 mai 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2018 par The Management, Gestion de l’hôtel
Thank you for your feedback! We hope to welcome yu back at Somerset Millennium Makati!
par un voyageur
Publié le 27 août 2011 sur Hotels
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Patrick Tantuico/ OIC-Asst. Manager, Guest Service, Gestion de l’hôtel
Hi Candice Bernadette,Mabuhay from Somerset Millennium Makati!Thank you very much for providing us this Exemplary rating. A rating such as this would definitely inspire the team to strive more for continuous improvement and work harder to achieve customer satisfaction.We do hope to welcome you back here in the future as we are also very excited to share with you our new platforms that aim to elevate overall guest stay experience.Thank you for your trust and time,
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Staff are nice and helpful.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par JG, Gestion de l’hôtel
Dear Analiza,Thank you for choosing Somerset Millennium Makati for your accommodation requirement. We were delighted to learn that you enjoyed your stay with us and that we have met your expectations in terms of service and quality standards. Once again, thank you for your patronage. We look forward to your next visit!SincerelyJustin AgusGuest Service
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par JG, Gestion de l’hôtel
Dear Candice.Thank you for your rating! It is indeed our pleasure to have you stay with us. We were delighted to learn that you enjoyed your stay with us and that we have met your expectations in terms of service and quality standards. Once again, thank you for your patronage. We look forward to your next visit!SincerelyJustin AgusGuest Service
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff are very helpful, accommodating and nice. They provided us of all the things that we requested. But some parts of the building needs some tlc. Like parts of the floor in our room was uneven and it moves when we walk. The baseboards in the lobby of our floor was busted and the elevator buttons need some replacement and an upgrade. Also, some of the towels and bathrobes that we had was a bit old. But other than that, we had a comfortable stay😊
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Thank you so much for taking the time to write a review, Ms. Analiza. We are very thrilled to know that you appreciated the service, room, amenities and location, and it will be our thrust to strive more for a quality stay experience. We take feedback very seriously as it is extremely important to us. Rest assured that our engineering team will into and resolve the matter.We hope to welcome you back in the near future so that you can experience the changes that we’d love you to see. It would be our pleasure to see you again here at Somerset Millennium Makati.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Will definitely be coming back, security is great and staff is very accommodating. Stay for only a week was not enough time
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services Team, Gestion de l’hôtel
We're happy to hear that we have met your expectations. Our team members will surely be inspired to strive more for excellence with the feedback you just imparted.We look forward to welcoming you back and providing you an even more memorable experience in the future!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Mabuhay from the Somerset Millennium Makati.It is our pleasure hosting your stay. We appreciate you connecting with us with your review.We are sadden to read that we failed to meet your expectations and we do hope that we would be able to recover from your recent experience. We take reviews seriously and we would love to hear more of the specifics on how we could improve guest experience.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The property was well kept and the room that we had was very nice and clean. It was well thought of. I love the kitchen because it has all the equipment that you need to cook and it all looks brand new! I also love the washroom because it smells good and clean. The bathtub and the shower are separate which was nice. The hallway was clean and it smells good! I highly recommend this hotel and will definitely stay again!😊
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Mabuhay from the Somerset Millennium Makati.It is our pleasure hosting your stay. We appreciate you connecting with us with your amazing review.We are happy to read that we have met your expectations. We are very thrilled to know that you are having a delightful time with us and we do hope to host your stay again in the future. Rest assured that your heartwarming feedback will go out to the rest of our teams.Thank you and have a great day!
