Note fondée sur 212 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de France
Publié le 10 mai 2019 sur Expedia
Accessibilité de l'établissement et personnel à l'ecoute. Par contre, les chambres coté rue peuvent etre bruyant des très tot le matin dû aux transports. Cela empêche le sommeil.
Commentaires de Gestion de l’hôtel
16 mai 2019 par ACueva, Gestion de l’hôtel
Thank you for taking the time to give us your feedback about your stay at our hotel. Our lively neighbourhood is what makes our location attractive to travellers. We have rooms that don’t face the street on the north side of our property, those are upon request. Best regards and we hope to welcome you back at the hotel.
par un voyageur de Washington dc
Publié le 20 févr. 2020 sur Expedia
Excellent property at an excellent price. Great stay in every way.
par un voyageur
Publié le 14 févr. 2020 sur Expedia
滞在中バスタオルと足ふきマットが一度も取り替えられなかった。忙しくてクレームを言う暇もなく、明日は大丈夫だろうという間に滞在が終わった。アメニティーでフェースタオルがなかった。
par un voyageur de San Diego, CA
Publié le 8 févr. 2020 sur Expedia
We were not able to stay at this hotel because our vacation was cut short by an erupting volcano. We had failed to cancel and did not check in. The hotel's policy was no refunds on cancellation. But because we didn't check in, they categorized our reservation as a "no show" and only charged us for one night instead of 6. I appreciated that.
par un voyageur
Horrible
Publié le 1 févr. 2020 sur HotelsI had the most unpleasant & terrible experience at Sulo Hotel. I regret that I stayed here & chose this instead of checking in at one of the hotels around resorts world as I originally planned. I have been living abroad for 30 years now and opted to stay around the area where I grew up in & went to school. I stayed there from Jan 8 to Jan 12 & after already checking out, literally hopping in to our car when I was stopped because they said a towel was missing from one of the rooms I have stayed in. I don’t really want to think about this again but it was the most horrible experience I’ve had! The front desk asked me to pay 900pesos!!! First of all, I did not take any of your towels, they looked old and not clean & what would I do with those - I left a lot of stuff to my family because of my excess baggages! I have tipped workers around and to be treated like this was bad! Why was I asked after checking out when you said the towel was lost a day or so before I checked out. Obviously, it was a mistake on your part! It was a very disappointing stay. I deeply regret staying & checking in for 4 days in my rare vacation to the Philippines. Owner, Manager, please brief your staff, from concierge to front desk to housekeeping- I thought & spoke highly of your place and it was ruined just because of a towel! Come on now, I give hundreds of towels away when I go on vacation to our homeland. You guys ruined my stay, my family’s stay. What a horrible, horrible unimaginable experience!
par un voyageur de Lombard, IL
Publié le 23 janv. 2020 sur Expedia
This hotel was close to restaurants, shopping and spa
par un voyageur
Great service!
Publié le 7 janv. 2020 sur HotelsGreat service from staff. The only problem was there were some bugs in the room. We asked them to spray the room and we still found some bugs around.
par un voyageur
Publié le 1 janv. 2020 sur Expedia
par un voyageur
Nice place to stay . Perfect location
Publié le 23 déc. 2019 sur HotelsThis property is were we actually held our wedding prep so we are so enthusiastic to come back now with our kids. the place is quite old but i like the ambiance and the clean pool. choices on foods are good too.
par un voyageur de Chicago
Publié le 10 déc. 2019 sur Expedia
This facility has been around since the 60’s and was very popular back then. It’s a full service hotel and the staff are just fabulous and friendly.
It could use some refresher in the rooms and bathrooms which are all dated. Other than that I would stay in this hotel over and over again. It’s my home away from home.
