Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
2,7 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gina
Publié le 11 août 2017 sur Hotels
par un voyageur
Publié le 5 mars 2020 sur Expedia
Alles is in order en vlaknij de Mall, loop afstand ,vervoer is ook makkelijk te vinden
Commentaires de Gestion de l’hôtel
6 mars 2020 par USP Suites, Gestion de l’hôtel
Thank you so much!
par un voyageur
Publié le 28 févr. 2020 sur Expedia
部屋的にはよかったけど、設備のことをもっと詳しく記載するべき、実際に住んでいる人がいるなんて知らないし現地行ってからじゃないとわからないじゃ話にならない、プールに入ろうとしたら実際に住んでいる人しか利用できないと言われ出来ないなら設備欄にプール設備を書くな！唯一いいのはショッピングモールが近い事だけ、ほかは特に印象が残らい、もう泊まらない
par un voyageur
Great
Publié le 19 avr. 2019 sur Hotelspar un voyageur
Publié le 9 avr. 2019 sur Expedia
par un voyageur
Publié le 23 mars 2019 sur Expedia
The location is great but the unit is not a hotel and I don’t know how they call it a suite The whole thing I’ll bet was about 150 ft.² Nobody at the property really knows anything when you go to check in
par un voyageur
Publié le 23 mars 2019 sur Expedia
par un voyageur de Western Australia
Publié le 8 févr. 2019 sur Expedia
The location is good as it is near Mall of Asia. The room is clean and well maintained however the hallway is reeking with cigarette smokes. The communtication isn’t that good either as the person in the lobby don’t have any idea what USP Suite is. The details of the room was received the same day of the stay so we waited for more than an hour in the lobby as they check our names in their record. I hope USP Suite improve their communication with Shell Residences to avoid hassle.
par un voyageur
Did not get what we booked and paid for!
Publié le 29 mars 2018 sur HotelsBe VERY CAREFUL with USP Suites at Shell Residences. We did not get what we paid for, not even after complaining. We have chosen this appartmenthotel because of its location right opposite of the Mall of Asia (MOA), one of the 10 biggest shopping malls in the world. We have booked a room with balcony towards the pool on the inside of the apartment complex. When we arrived we have been taken to a room without balcony and view to the junkyard on the backside of the complex. We complained and were told to wait in the room while the lady wanted to check with the office. Almost an hour later I called the reception and asked for an answer. They said that they will inform the office and we should wait. After more than an hour total waiting time the lady came back and said that they found another room for us. We were brought to another room in an another part of the building. The room had a balcony with view to the pool, but the equipment in the room was completely different from the fotos on the booking website. I assume the room was much older and of a much lower category. Half of the equipment was missing and many things (e.g. the wardrobe and sofa) were broken. According to the description on the booking website and according to the confirmation by email we should have had a washing machine in the room which was no present. Many other small things were also missing. Since we were tired of arguing and we planned anyway only to sleep there we stayed in the room. Never again!!
par un voyageur
Publié le 25 mars 2018 sur Hotels
Nära till allt men man måste betala extra att simma i poolen.
