Note fondée sur 349 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon hôtel
Publié le 24 mars 2018 sur ExpediaTrès bon rapport qualité prix. Services et équipements de qualité. Petit dejeuner copieux et variés. Restaurant sur le toit avec un menu de choix et tres tres bon. Piscine ok. Seul bémol, l'immeuble en construction à côté.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Excellent customer service
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Great hotel for the price but the property is starting to shows it age. Needs a much needed renovation. Staff is great. Need better bath amenities.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for your honest feedback. We’re glad to hear that you found our staff to be great and that you felt the hotel offered good value for the price. We appreciate your comments about the property's condition and bath amenities, and we will certainly consider these suggestions as we plan for future improvements. We hope to have the opportunity to provide you with an even better experience on your next visit.
par un voyageur de NAPERVILLE
Publié le 1 sept. 2024 sur Expedia
Not all as made out to be. Staff were great but hotel is not being run efficiently. Rooms need and the elevators need some logic update. Minimum of 15 minutes wait time for elevators!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for sharing your experience with us. While we're pleased to hear that our staff made a positive impression, we sincerely apologize for the inconveniences you encountered, especially with the elevators and the room conditions. Your feedback is valuable to us, and we'll address these concerns to improve our efficiency and guest experience. We hope you'll give us another opportunity to provide you with a better stay in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
It was a pretty good stay. Convenient to Filinvest.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that you had a good stay and found our location convenient for Filinvest. We hope to welcome you back soon for another enjoyable visit!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for taking the time to leave us a rating. We hope to welcome you back again soon!
par un voyageur
Great hotel to stay in Manila
Publié le 18 août 2024 sur HotelsGreat hotel with an incredible restaurant on the roof overlooking Laguna and Manila.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for your review! We're delighted you enjoyed your stay and the breathtaking views from our rooftop restaurant. It's wonderful to hear that you had a great experience at our hotel. We hope to welcome you back soon for another memorable visit!
par un voyageur
Publié le 11 août 2024 sur Expedia
Ample parking.
Slow check in.
Stingy .
Commentaires de Gestion de l’hôtel
12 août 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you for your feedback. We're glad you found our parking ample, but we're sorry to hear that your check-in experience didn't meet expectations. We appreciate your comments and will work on improving our processes to provide a smoother and more welcoming experience. Your insights are valuable, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
Outstanding customer service from staff.
Commentaires de Gestion de l’hôtel
12 août 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that our team provided you with outstanding customer service. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience!
par un voyageur
Publié le 10 août 2024 sur Expedia
Hotel staff have excellent customer service and I’m sure I’m not the first to mention this. Great Work Vivere Hotel Staff from the Doorman, Concierge, Front Desk, Housekeeping and Nest Staff. I will definitely keep coming back at this hotel.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Vivere Hotel and Resorts, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're delighted to hear that our staff across all departments, from the Doorman to the team at The Nest, made such a positive impression on you. Providing excellent customer service is something we take great pride in, and it’s incredibly rewarding to know that it stood out during your stay. We're thrilled that you'll be coming back, and we can't wait to welcome you again at Vivere Hotel!
