Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel de charme qui mérite le détour.
Publié le 18 avr. 2019 sur HotelsHôtel très propres et bien tenu. Sule bémol, disponibilités des chambres non fumeurs qu'à partir de 15 H. Un petit effort pour disposer des chambres à 13 H et c'est parfait.
Petit déjeuner copieux, mais pour le petit-déjeuner continental, un effort pourrait être fourni sur la qualité du pain, l'abondance du fromage, ajout de charcuterie et des confitures.
Piscine, salle de fitness et spa sont un plus. Chambres spacieuses et confortables. Les petits soucis avec la clim et la porte ont vite été réglés.
Mon prochain séjour à Manille passera par l'Hôtel Y2
Commentaires de Gestion de l’hôtel
22 avr. 2019 par urs, Gestion de l’hôtel
Bonjour Christian, merci pour les mots et on prent bient note de ca. J'espere de vous accuire la prochaine fois.
salutation
par un voyageur
Excellent hôtel.
Publié le 17 avr. 2019 sur HotelsUne bonne surprise, cet hôtel. Les chambres sont spacieuses avec Kitchinette. Seul B-Mol, les chambres ne sont disponibles pour les non-fumeurs qu'à partir de 15 H. De ce côté là, un petit effort est à faire. Il y a une petite piscine, un centre de fitness, un sauna, et un spa
Le petit-déjeuner n'était pas compris, mais à mon goût aurait pu être un peu plus copieux en ce qui concerne le petit-déjeuner continental.
Excellent WIFI dans les chambres et tout l'hôtel.
Tous les jours room service, changement des essuies-mains et -bains. Amenties tous les jours renouvelés. Un hôtel qui mérite le détour et qui sera certainement revisité lors de mon prochain séjour.
Commentaires de Gestion de l’hôtel
26 avr. 2019 par urs, Gestion de l’hôtel
Bonjour Christian, merci pour votre message.
Jai bien note votre comentaire sur le petit-dejeuner. Pour votre information le restaurant et chere par une autre companie mais je vais bien les informe.
Salutatios et a bientot.
par un voyageur
Publié le 25 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
26 avr. 2019 par urs, Gestion de l’hôtel
Hello, thank you for your comments and we are happy to hear that you enjoyed your stay with us.
Best regards and we do hope to see you again.
par Pascal de Thaïlande
Publié le 27 avr. 2014 sur Hotels
Excellente residence et tres Bon service cependant il ne faut pas rester trop longtemps car on a vite fait le tour a Manille...
Commentaires de Gestion de l’hôtel
19 juill. 2016 par Philippe, Gestion de l’hôtel
Dear Guest, thank you very much for staying at Y 2 Residence hotel. We are looking forward to welcome you back very soon. Sincerely,
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Allan Edison, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us and for rating your experience a 3 out of 5. We truly appreciate your honesty and the opportunity to address any areas where we can improve.Your satisfaction is our top priority, and we would like to learn more about your stay to better understand how we can enhance our services. Your feedback is invaluable to us, and we take all guest comments seriously as we strive to provide exceptional experiences for every guest.If you are open to sharing more details about your stay or if there are specific areas where you feel we could have done better, please do not hesitate to reach out to us. Your input will help us make meaningful changes to ensure that future guests have a more enjoyable stay.We value your patronage and hope to have the opportunity to welcome you back for an improved experience that exceeds your expectations.Thank you for choosing to stay with us, and we look forward to the possibility of hosting you again in the future.Warm regards,
par un voyageur
Publié le 3 oct. 2024 sur Wotif
Property was around a busy area, with lots of bars and dining options.Rooms were spacious and beds were nice and firm. There were aircondition in all rooms including the living area. Kitchen was ok but no utensils and pots and pans were rusty. Fridge was large and had freezer. Bathroom although large were a bit outdated. Note that the Pool was at the rooftop and you have to climb 3 levels from the lift to get there. Also its not undercover, so will be under the sun if you go during the day. Reception was ok, but declined our request for additional towels, they said is was with additional charge. Complimentary water was also provided daily. Overall good stay. Recommended for families.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Allan Edison, Gestion de l’hôtel
Dear guest,Thank you for taking the time to share your feedback on your recent stay at our property. We appreciate your detailed review and are glad to hear that you found our rooms spacious with comfortable beds and efficient air conditioning.We take note of your comments regarding the kitchen utensils and pots, and we apologize for any inconvenience caused by the rusty pans. We will address this matter immediately to ensure that our kitchen supplies meet high standards for all guests.Regarding the rooftop pool, we regret any inconvenience caused by its location and lack of shade. Your feedback is valuable to us, and we will consider options to improve the accessibility and comfort of this facility.In response to your concern about additional towels, please be informed that there is a standard setup of towels in each room based on the number of guests registered and paid for. Any extra requests beyond the standard provision may incur an additional charge, as communicated by our reception team.We are pleased to know that you enjoyed the complimentary water provided daily and that overall, you had a good stay with us. Your recommendation for families is greatly appreciated.Thank you once again for sharing your experience, and we look forward to welcoming you back for an even better stay in the future.Warm regards,
par un voyageur
Great Experience of Stay!
Publié le 12 août 2024 sur HotelsIt was a very pleasant stay. Friendly Management and Staff. Very Polite and Courteous. The place is clean and comfortable to stay with. Excellent Wi-Fi connection. That's why I always choose to stay in this Hotel.
Commentaires de Gestion de l’hôtel
18 août 2024 par Jerry Banao , Gestion de l’hôtel
Dear Valued Guest , Thank you for your wonderful review! We’re delighted to hear that you had a pleasant stay and that our management and staff made a positive impression. It’s great to know you found our hotel clean, comfortable, and well-equipped with excellent Wi-Fi. We truly appreciate your loyalty and look forward to welcoming you back for another exceptional stay!.Best Regards , Jerry Banao AFOM
par un voyageur
Publié le 21 juill. 2024 sur Expedia
MRTの駅からも近くとても便利でした。
Commentaires de Gestion de l’hôtel
30 juill. 2024 par AFOM, Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback. We’re glad to hear that you found our location convenient, especially with its proximity to the MRT station.We look forward to welcoming you back on your next visit.Best regards,Jerry BanaoAFOM
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par AFOM, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your glowing review and perfect score of 10 out of 10! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel.It is truly gratifying to know that you found our rooms spacious and appreciated the convenience of having a microwave and cookware available. We are also delighted that you enjoyed our breakfast offerings and that they met your expectations.Your kind words mean a lot to us, and we will be sure to share your feedback with our entire team. We strive to provide exceptional service and memorable experiences for all our guests, and we are delighted that we succeeded in doing so during your stay.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another outstanding stay in the near future!Warm regards,Jerry BanaoAFOM
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Nice and friendly. I like the pools rooftop and many closer walk by
Commentaires de Gestion de l’hôtel
13 juill. 2024 par AFOM, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel. We are thrilled to hear that you enjoyed your stay with us, especially highlighting our rooftop pool and convenient location for nearby walks.Providing a memorable and comfortable experience for all our guest is our top priority, and we are delighted that we met your expectations.We look forward to welcoming you back for another enjoyable stay soon. Should you have any further feedback or requests, please do not hesitate to reach out to us.Warm regards,Jerry BanaoAFOM
