Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2024 sur Lastminute
The staff are so friendly and will happily help you with anything you need.
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Great caravan park, right near the lake
Nice bbq area and games room.
Overall a little older but clean enough
Hosts were lovely and very helpful!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Mel is very friendly and assisted us during check-in. When we discovered that the oven was not working upon our arrival, Mel promptly came over to help resolve the issue. She followed up to ensure that we were able to use the oven afterward. Although the vacation home is not very large, it has everything we need, and it is surrounded by nature. Watching the sunset by the lake made our weekend here truly delightful.
par un voyageur
Publié le 20 juill. 2023 sur Wotif
our stay was cancelled by the operator due to maintenance issues. They refunded and offered a complimentary stay for another time
par un voyageur
Publié le 13 janv. 2023 sur Wotif
The people running the caravan park couldn’t be anymore helpful if they tried!
par un voyageur
Publié le 2 sept. 2022 sur Wotif
The property was clean, neat, warm, comfortable.
The owners were very accommodating.
Good location.
No complaints.
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Park Management, Gestion de l’hôtel
Thank you Joe for your kind words. It was lovely meeting your family and we are glad you enjoyed your snow trip. Take care and all the best to you all. PM
par un voyageur
Publié le 16 août 2022 sur Hotels
Great stay, Mel was very accommodating. Hot water service needs some attention.
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Park Management, Gestion de l’hôtel
Thank you Adrian for your kind words and constructive criticism. We will amend the issue for the future stays.Take care and all the best. PM
par un voyageur
Publié le 26 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Park Management, Gestion de l’hôtel
It was lovely to meet you and we are glad to hear you enjoyed your stay. Take care and all the best. PM
par un voyageur
Publié le 24 juill. 2022 sur Expedia
The amenities are very basic, but it was exactly what we needed. The couple running the accommodation went above and beyond to ensure our stay was a good one. Many thanks from the Lawson-Smith family.
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Park Management, Gestion de l’hôtel
It was lovely to meet you Lawson-Smith Family. We are happy to hear you enjoyed your stay and had a wonderful weekend. Take care and all the best. PM
par un voyageur
Publié le 18 juill. 2022 sur Wotif
We booked a cabin on wotif which had 1 Queen bed and 4 bunks, we got a room with 1 Queen and 1 double for 3 males, We were told that was all there was available as the booking was made through an outside vendor. Defiantly not value for money
Commentaires de Gestion de l’hôtel
18 juill. 2022 par Park Management, Gestion de l’hôtel
Dear Evelynne,
We are sorry to read your review.
Although the booking was made through an outside vendor, park management offered their apologies and set up an additional bed in the booked cabin for your guests. They also offered additional complimentary drinking water (as the park runs on bore water), and ensured that the nominated guests received quality service (printing of snow parking passes daily, communications between booking parties to organise snow/ski passes etc) to ensure that their stay here was relaxed and enjoyable for all.
Park Management has since spoken to the outside vendor and the booking service has been rectified.
Kind Regards.
