Note fondée sur 845 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 avr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, Bastien. Our team at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro appreciated your 4/5 score following your stay. In the future, please consider adding additional comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 oct. 2023 sur Expedia
ok
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Carla Red Roof Management, Gestion de l’hôtel
Dear Carole,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro. I am glad to read that your was okay stay, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 11 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Carla Red Roof Management , Gestion de l’hôtel
Hello Matt, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 3 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2023 par Carla Red Roof Management , Gestion de l’hôtel
Hello Léa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Mansfield/ Foxboro and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 4 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Chevanese RediResponse Specialist, Gestion de l’hôtel
Hello Luc, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Boston - Mansfield/ Foxboro and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Chauffage/climatisation très bruyant rendant le sommeil difficile.
Clients irrespectueux sur notre étage en criant dans les corridors du 3e étage à 2h du matin deux des 3 nuits de notre séjour.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Chevanese RediResponse Specialist, Gestion de l’hôtel
Dear Kathleen,Thank you for taking the time to tell us about your experience at the Red Roof PLUS Boston - Mansfield/ Foxboro. I am sorry that your experience did not meet your expectations due to the noise disturbance highlighted in your feedback. Your feedback is important to us and will be taken into consideration as we continuously strive to improve the quality of our services and guest experiences.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Chevanese RediResponse Specialist
par un voyageur de Québec
Publié le 23 août 2019 sur Expedia
Les chambres sont parfaites et rénovées, mais très mal insonorisées. Beaucoup de bruit dans les corridors. Cet hôtel est dispendieux pour l’ensemble.
Commentaires de Gestion de l’hôtel
28 oct. 2019 par Frankie-GM, Gestion de l’hôtel
Thank you for the great review. We are sorry for the loud noises that you experienced. Please give us another chance in the future to better your experience!
par un voyageur
Publié le 8 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2019 par Frankie-GM, Gestion de l’hôtel
Thank you for the great review! We hope to see you again in the near future!
par un voyageur
Publié le 26 août 2024
When we got to our room, after checking on late at night, we found the carpet very very wet! When i letvthe front desk know, he didn't seem to believe me. He eventually moved us to a different room, that was smaller and less amenities. The tub was stained and the water didn't stop in the showr!
par un voyageur
Publié le 25 août 2024
Our room had a wet carpet...very wet beside the bed. When i told the front desk, the guy was rude and asked it we had done it. We had checked inb5 min before! They moved us to a smaller room! The tub was in terrible condition, water kept dripping in the bathtub and there was 1 towel! So disappointed
