Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beds not as advertised
Publié le 30 nov. 2024 sur HomeAwayOverall this is a lovely house in a great location. A few things made our stay less than ideal.
1. Advertised to have 1 king bed and 2 queens. There was a king in the master bedroom, but the beds in the other bedrooms were definitely not queen sized. Maybe full sized, but definitely not big enough for 2 adults. One of beds was so loud. It would make a loud creaking sound every time there were any slight movements. After 2 sleepless nights, we left early.
2. The recliners on the couch in the living room don’t work.
3. The overall cleanliness left something to be desired. The microwave was dirty, countertops dirty, dishes in the dishwasher and lots of dust on the chandelier that hung over the dining area.
There were lots of signs about not having trash in the home, but no extra garbage bags provided.
There’s no way this house can sleep 8 adults. Maybe 2 adults and 6 small children.
Commentaires de Gestion de l’hôtel
14 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Melissa, thank you for the review of your stay. We are disappointed to realize we were unable to provide you with a great stay. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Spokane, WA
Little Gem
Publié le 31 oct. 2024 sur HomeAwayAmazing views, incredibly spacious, easy to get to! This was a great little homebase for 6 of us doing a weekend wine tasting event in Chelan to celebrate my husbands birthday. The only compliant would be that a little more utensils in the kitchen would be nice, as well as having the dishwasher working.
par un voyageur
Good location but the house wasn't the best
Publié le 30 sept. 2024 sur HomeAwayRented this property for a 2N stay with my family. The location is good, close to Chelan and a good lake view. The house itself wasn't maintained as you'd come to expect from other rental properties (can't name it but you know what I'm talking about) you might have stayed at - some trash wasn't taken out after the previous guests checked out it seems, there was a coffee machine and filters but no coffee, the toiletries in the bathrooms were extremely basic - you'd get better ones at a cheap motel. All in all a mixed experience. Not worth the price.
par un voyageur
Fantastic house that needs a deep cleaning
Publié le 9 sept. 2024 sur HomeAwayThe house was fantastic. A huge plus with small children is there are no stairs. The floor plan is awesome - huge living room and kitchen which is great for a large group.
The cleanliness was subpar. We had to do a lot of cleaning on arrival for it to be suitable for small children.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Marlena. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Great place, fantastic view
Publié le 20 juin 2024 sur HomeAwayThis property is a 20 minute drive from Chelan City in a very quiet neighborhood. I can suggest some very minor things but overall I was very pleased with the property.
In the description, say that the king bed bedroom has an ensuite bath. Do any VRBO places put labels on cupboards, drawers, and light switches? The toilet paper holder was broken in the master bath. We were not allowed to use the dishwasher.
par un voyageur
Beautiful home!
Publié le 19 mai 2024 sur HomeAwayGreat view. Had coffee every morning on the deck ! Spacious, clean, had everything we needed and then some!
par un voyageur
Tiffany house Manson
Publié le 22 oct. 2023 sur HomeAwayConvenient location
Well equipped kitchen
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Great property! We loved having a garage and it was perfect for our kayaks. Great location!
par un voyageur
Nice open floor plan with a beautiful view
Publié le 25 nov. 2022 sur HomeAwayOverall it was a great home for our 3 couples. Nice simple open floor plan with plenty of space. One of the beds that has the tiny tv was not comfortable at all even for our 19 year olds. The couch does not recline on either end and that was my only one question before booking. I never heard back from the property owner on that so that’s pretty frustrating. Wish there was better communication.
Commentaires de Gestion de l’hôtel
17 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay with us, we hope that you had a great stay! We appreciate your comments to help us improve the home. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We never intend to disappoint our guests. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Great overall
Publié le 7 juin 2022 sur HomeAwayThe location and view is great. The home is comfy, well decorated/furnished and the deck is great.
