Ratings based on 284 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 8, 2024 on Expedia
Every one who work at Wyndham hotel was very happy and polite, we had a great time.
by A traveller
Posted Jul. 20, 2024 on Expedia
I stayed a weekend in this 5 star hotel and my experience was amazing. From the minute you arrive the staff will make you feel like a VIP guest. At the front desk Melanie Moreira did everything for us to have an absolutely awesome stay. She went above and beyond to make us feel welcome and at home. The staff is so friendly and make you feel welcome at all times. There are lots of places to walk to nearby to get food, the area is safe and near the Mall del Pacifico and Playa Murciélago. The pool is so spacious and safe for kids in the shallow area, sunsets by the pool are stunning and it’s a must to get they specialty cocktails at the pool bay. I will definitely come back to 5 star hotel. THANK YOU SO MUCH for your excellent customer service and for making my family vacation so special!
by A traveller
Posted Jul. 8, 2024 on Expedia
Lack of proper communication about the breakfast cost. It was a buffet and the cost is very high 25 usd for what they serve and specially if you as me only wants to have a small breakfast. The hostess told me i was able to order a coffee and one bread and was surprised when I had to pay the buffet! Moreover, my room was super noisy and wasn't able to sleep at night. I did not receive any vip benefits which I was entitled to.
by A traveller
Posted Jan. 16, 2024 on Expedia
Refuses to give a refund for cancellation even after government issued a state of emergency and recommended tourists avoid coastal areas because of gang violence.
Comment from Hotel Management
Jan. 17, 2024 by David, Hotel Management
Thank you for taking the time to tell us about your experience at Wyndham Manta Sail Plaza Hotel and Convention Center. I am sorry that your experience in ouir country did not meet your expectation, for our situation specially; We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by David, Hotel Management
Apreciamos su tiempo para contarnos sobre su experiencia en Wyndham Manta Sail Plaza Hotel and Convention Center. Siempre es un placer recibir calificaciones positivas. Gracias nuevamente por compartir su experiencia y esperamos poder servirle en el futuro
by A traveller
Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by David, Hotel Management
Gracias por tomarse el tiempo para contarnos sobre su experiencia en Wyndham Manta Sail Plaza Hotel and Convention Center. Siempre es un placer recibir calificaciones positivas.Compartiré su encuesta con nuestro equipo, quienes estoy seguro se sentirán alentados por sus comentarios. Aquí en Wyndham Hotels and Resorts, nos esforzamos continuamente por superar sus expectativas. Gracias nuevamente por compartir su experiencia y esperamos poder servirle en el futuro
by A traveller
Maybe clean better next time we find a cricket
Posted Oct. 10, 2023 on HotelsAmazing
by A traveller
Posted Oct. 8, 2023 on Expedia
by A traveller
Posted Jul. 29, 2023 on Expedia
by A traveller
Posted Jul. 24, 2023 on Expedia
