Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Hallways not the cleanest, no elevator, but probably cleanest shower I've seen
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review of your stay with us. We apologize for the inconvenience in regards to the hallway and lack of elevators. As there is only two floors within the hotel, Wyndham has not required a elevator in the building. We apologize for the inconvenience this caused. We also will pass along the hallway issues to staff to better our service. We appreciate your compliments about the clean shower, which we will also pass along. Thank you and hope to see you again.
par un voyageur
Publié le 23 août 2024 sur Expedia
Some maintenance is needed. Sink drained very slow. AC was very noisy.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review on your recent stay with us. We apologize for the inconvenience that you faced during your stay. We were not aware of the issue and will pass along the concern to the staff in attempts to recitify them. We hope, however, to see you again with us soon.
par un voyageur
I’m
Publié le 21 août 2024 sur HotelsStaff is always so nice and rooms are clean !
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review of your stay with us. We are glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review of your stay with us. We apologize for the inconvenience during your stay. We are, however, unaware of any issues with your stay as it was not brought to our attention. We hope you can contact us to make us aware of issues you encountered so that we can address them.
par un voyageur
Publié le 9 août 2024 sur Expedia
Rooms were a little outdated
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review your stay. We apologize for the inconvenience during your stay. We follow Wyndham guidelines for room standards but will pass along the comments to staff. We hope to see you again when you stay with us.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par GM, Gestion de l’hôtel
Hello,Thank you for your review on your recent stay. We are glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Smelled like body odor when I came in. Room was ok. Carpet was dirty and really old. Bed was clean but hard as a rock.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
They was over booked so i did not get a room
Commentaires de Gestion de l’hôtel
25 juill. 2024 par GM, Gestion de l’hôtel
cust. did not even come to the property. hotel.com agent called two times to keep the room till next day and we did the same. We do not wy cust. says we are overbooked .it can be a misuderstanding
par un voyageur
Publié le 17 juill. 2024 sur Expedia
No air conditioning in the common areas and in the room. Ask for a refund and was denied. We could not stay due to the room being so hot.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par GM, Gestion de l’hôtel
customer checked in and with 5 to 10 mts reported A/c not working the room, offered another room but decided to leave. we cancelled the reservation in our system. we did not take any money from customer / on-line company they booked room. Since they booked through OTA -company we informed him to contact the company they booked and paid for room. Our lobby is fully air conditioned
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par GM, Gestion de l’hôtel
Thanks Ryan for your review. We do really appreciate value your business. Thanks again
