Ratings based on 55 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 1, 2024 on Expedia
by A traveller
Posted Jun. 22, 2023 on Expedia
by A traveller
Posted May 14, 2023 on Hotels
Outstanding place to stay. Very helpful staff. Great location.
by A traveller
Posted Apr. 8, 2021 on Expedia
The hotel was simply closed I had to book another hotel
What do I need to do to get back my money?
by A traveller
Posted Jan. 2, 2020 on Hotels
This hotel is an enchanting enclave for the discriminating traveller who is looking for an experience that is extraordinary in terms of a unique take on the past. Situated in a heritage museum, it offers an opportunity to sojourn in an era of the past.
Parking is not available at the palazzo but there is free parking close enough (about 300 meters away) and there is no food service but you are getting to stay in a part of the rarified living quarters of a member of the Gonzaga family and so, make your choose and select a place from the past that will remain as a special memory.
by A traveller
Posted Nov. 17, 2019 on Expedia
location , architecture, / not maintain properly , cleaning to be desired
by A traveller from Trondheim
Posted Jul. 11, 2019 on Expedia
Smelly and extreme high humidity. Wifi worked from time to time. Not properly cleaned. Not possible to arrange museum tour.
by A traveller
Posted Jun. 29, 2019 on Expedia
Comment from Hotel Management
Jun. 29, 2019 by Francesca for The Management, Hotel Management
Dear guest, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.
by A traveller
Nice stay in a historic building
Posted Dec. 5, 2018 on HotelsWe stayed 3 nights for a business trip and I really liked our cozy apartment! It had a nice big bathroom and the washer was a big plus too. The hotel was a little tricky to find, but the staff was very helpful, nice, and accommodating. The key to our apartment was a really cool old skeleton key, so that was really cool too!
Comment from Hotel Management
Dec. 19, 2018 by Francesca for The Management, Hotel Management
Dear Kristin & Brandon, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.
by A traveller
Posted Nov. 12, 2018 on Expedia
Great location close to center of the old city. Staff helpful and friendly. Museum ambience a unique experience.
Comment from Hotel Management
Nov. 13, 2018 by Francesca for The Management, Hotel Management
Dear Anonymous, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.