Ratings based on 55 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 22, 2023 on Expedia
5 out of 5
by A traveller

Posted May 14, 2023 on Hotels
Outstanding place to stay. Very helpful staff. Great location.
1 out of 5
by A traveller

Posted Apr. 8, 2021 on Expedia
The hotel was simply closed I had to book another hotel What do I need to do to get back my money?
5 out of 5
by A traveller

Posted Jan. 2, 2020 on Hotels
This hotel is an enchanting enclave for the discriminating traveller who is looking for an experience that is extraordinary in terms of a unique take on the past. Situated in a heritage museum, it offers an opportunity to sojourn in an era of the past. Parking is not available at the palazzo but there is free parking close enough (about 300 meters away) and there is no food service but you are getting to stay in a part of the rarified living quarters of a member of the Gonzaga family and so, make your choose and select a place from the past that will remain as a special memory.
3 out of 5
by A traveller

Posted Nov. 17, 2019 on Expedia
location , architecture, / not maintain properly , cleaning to be desired
2 out of 5
by A traveller from Trondheim

Posted Jul. 11, 2019 on Expedia
Smelly and extreme high humidity. Wifi worked from time to time. Not properly cleaned. Not possible to arrange museum tour.
4 out of 5
by A traveller

Posted Jun. 29, 2019 on Expedia
Comment from Hotel Management
Jun. 29, 2019 by Francesca for The Management, Hotel Management
Dear guest, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.
4 out of 5
by A traveller

Nice stay in a historic building

Posted Dec. 5, 2018 on Hotels
We stayed 3 nights for a business trip and I really liked our cozy apartment! It had a nice big bathroom and the washer was a big plus too. The hotel was a little tricky to find, but the staff was very helpful, nice, and accommodating. The key to our apartment was a really cool old skeleton key, so that was really cool too!
Comment from Hotel Management
Dec. 19, 2018 by Francesca for The Management, Hotel Management
Dear Kristin & Brandon, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.
5 out of 5
by A traveller

Posted Nov. 12, 2018 on Expedia
Great location close to center of the old city. Staff helpful and friendly. Museum ambience a unique experience.
Comment from Hotel Management
Nov. 13, 2018 by Francesca for The Management, Hotel Management
Dear Anonymous, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.