Avis Melia Maputo Sky

Dear Monica, thank you for your comment!As the gym is a partner we offer each guest a complementary entry for it. Unfortunatly the water is not complementary on the Gym.The omelet on the breakfast are made on request.Your review, will help us to improve our service level!Best regards!

Dear Valued Hochang,Thank you for your review.Firstly we truly regret the lapse on our part in the attribution of the room with a faulty air-con and leak in the bathroom ceiling; thankfully we were able to move you to another room immediately and sincerely apologize for the inconvenience caused therein.In response to your latter comment, we’re sorry to hear of this incident and regret your accusatory comment. Please note this situation is not the norm at our hotel; all our rooms are duly equipped with in-room safes for our guests to store and safeguard their valuables and the hotel cannot be held accountable nor liable for any theft of same.Upon reading your review, we nevertheless, promptly checked your room key card data for the duration of your stay. The records only showed entries made by yourself and our regular normal housekeeping staff. It is important to make mention that our housekeeping team has been with us for many years and are completely trustworthy. Furthermore, no personal items or cash from your room were found in our lost and founds dept at head of housekeeping dept. Additionally, we wish to clarify that we were only made aware of your claim of the missing cash via your review and at no stage whatsoever did you inform us of this nor upon checking out. We regret to learn about the incident and wish to emphasize that guest satisfaction and comfort are our paramount concerns on a daily basis. Additionally, we have in the interim made efforts to contact you directly.We trust that despite all, this unfortunate occurrence will not deter you from returning to our hotel and hope to welcome you back soon. With kind regards

Dear Gilmar,Thank you for your positive feedback.It's great to know that you were well received and that our teams made you feel at home.Looking forward to welcome you again,António da Fonseca

Dear Giwoong,It was a pleasure to receive you.We will keep the compromise to continue to work with the aim in receiving you like family.Looking forward to welcome you soon,António da Fonseca

Estimado Severino,Agradeciendo tu opinión, esperamos tenerte nuevamente entre nosotros.Poder darle la bienvenida a nuestro Hotel dignifica nuestro trabajo y nuestro equipo.Hasta pronto,

Dear Elie,Thank you for your positive feedback.We trust that we can open the Hotel door, to receive you soon.Warm regards,António da Fonseca

Prezado Sr. Mousin MohamedMuito agradecemos pela preferência demonstrada, por escolher o Meliã Maputo Sky Hotel, para a sua estadia em Maputo.Igualmente, agradecemos pela sua avaliação e, certamente esta merecerá a devida consideração.Esperamos poder recebê-lo o mais breve possível.Melhores cumprimentos.Hélio NandjaFront Office Manager