Ratings based on 146 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 14, 2024 on Hotels
by A traveller
Posted Feb. 1, 2024 on Hotels
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Avantha,Thank you for your review and for sharing on your stay with us. We value your comments as they give us reassurance about the positive experiences the team always strives to provide.We do look forward to host you again in future.With kind regards and best wishes for 2024.
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Mehroon,Thank you for your review on your recent stay with us.We are pleased to know that you have enjoyed our stay and look forward t your next visit.Thank you for choosing us,Kind regards,
by A traveller
Posted Dec. 23, 2023 on Hotels
All was good and friendly people...except not understanding wh3n you say family room...with a 16 year old son you NOT share same space with him
Comment from Hotel Management
Dec. 25, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Mr Bongani,Thank you for sharing your review with us.We are pleased to know that you have enjoyed your stay, despite the expectation with regards to room size not being met. We do regret and we acknowledge that there is a communication gap that needs to be addressed.We want to thank you for choosing us and we wish you the best for 2024.Kind regards,
by A traveller
Posted Dec. 23, 2023 on Hotels
Comment from Hotel Management
Dec. 24, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Analisa,Thank you for sharing your review and your opinion following your stay. We noted the rating and we value your feedback.We take this opportunity to thank you for the support, and we look forward to your next visit.Kind Regards,
by A traveller
Posted Dec. 5, 2023 on Expedia
Food and dining room staff was great as well as the Assistant Food and Beverage manager Nasser.
Rooms were outdated. Bathroom shower was in poor condition and the lighting in the bathroom was terrible. Pool lounge chairs were worn out.
Comment from Hotel Management
Dec. 5, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Brad,Thank you for taking the time to provide us with your comments and feedback. We are pleased to know that you had the chance to meet and interact with our Manager Nasser, and the team also made a positive impact on your experience.We note your feedback on the room facilities and the aspects you have highlighted and we undertake to rectify these.We remain available to assist you in every possible way we can.Kind Regards,
by A traveller from Van Nuys
Posted Nov. 1, 2023 on Expedia
Internet in the room was poor. I had to go downstairs to do my work. The food was soso. I checked out a day early and want a refund for one night.
Comment from Hotel Management
Nov. 2, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear James,Thank you for taking the time to provide us with feedback, following your stay with us,We note your comments, and we regret that you have been affected by internet outages we faced over the past couple of days - we do apologize for the inconvenience caused..With regards to the refund, kindly notify Expedia for booking terms and conditions.Kind regards,
by A traveller
Posted Oct. 24, 2023 on Expedia
Comment from Hotel Management
Oct. 25, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Per,We thank you for your review and for providing us with your opinion following your recent stay.We are pleased to know that you have enjoyed your stay, and we look forward to host you again in the future.Kind regards,
by A traveller
Posted Sep. 6, 2023 on Expedia
Comment from Hotel Management
Sep. 18, 2023 by Chris Sengulane, Front of House Manager, Hotel Management
Dear Peter,We would like to thank you for taking the time to share your review and rate the experience, following your stay with us.We look forward to host you again on your next visit to Maputo.Kind regards,
