Ratings based on 102 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 12, 2020 on Hotels
Comment from Hotel Management
Feb. 13, 2020 by Rocío Sendón, Hotel Management
Estimado Huésped,
Le agradecemos compartiera su apreciación respecto a su última estadía.
Nos gustaría que nos comentase, si fuese tan amable, por qué razones considera que el Costa Galana no alcanza una calificación de excelencia.
Le dejo nuestro correo personal: guestrelations@hotelcostagalana.com. Con mucho gusto recibiremos y elevaremos sus comentarios con el fin de mejorar nuestro servicio.
Saluda cordialmente,
Rocío Sendón
Guest Relations
Hotel Costa Galana
by A traveller from Bahia Blanca
Posted Feb. 9, 2020 on Expedia
the room was excellent.
Hotel staff attention was wonderful
Comment from Hotel Management
Feb. 9, 2020 by Clara Di Virgilio Guest Relations Hotel Costa Gala, Hotel Management
Dear guest,
thank you very much for taking the time of sharing your opinion.
We are always comforted to receive such positive ratings.
We strive every day to make our guests' stay an unforgettable experience.
Looking forward to receiving you again on your next visits to the city, I send you my best regards,
Clara Di Virgilio
Guest Relations
Hotel Costa Galana
by A traveller
Posted Dec. 15, 2019 on Expedia
Great location and service
Outstanding facilities and very polite and friendly staff
Congratulations
Comment from Hotel Management
Dec. 17, 2019 by Sendón Rocío, Hotel Management
Dear Guest,
Thank you so much for sharing your opinion! We are glad to know that you have had a great time during your stay.
We hope to receive you on your next visit to Mar del Plata.
Kind regards,
Rocío Sendón
Guest Relations
Hotel Costa Galana
by A traveller
Posted Jun. 1, 2019 on Expedia
Beautiful view lovely service good location comfortable
Comment from Hotel Management
Jun. 2, 2019 by Rocío Sendón, Hotel Management
Dear Guest,
Thank you so much for your kind review! We are glad to receive such positive comentaries about our service.
We hope to receive soon on your next visit to Mar del Plata.
Yours faithfully,
Rocío Sendón
Guest Relations
Hotel Costa Galana
by A traveller
Posted Mar. 28, 2019 on Expedia
Comment from Hotel Management
May 3, 2019 by Rocio Suarez Guest Relations Team Leader , Hotel Management
Estimado Huésped,
Con sumo placer he leído la devolución que nos hiciera llegar luego de su última estadía.
Me alegra mucho que haya disfrutado su estancia en el hotel, y le agradezco el tiempo que se tomara al compartirlo con nosotros.
¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad!
Muy cordialmente,
Rocio Suarez
Guest Relations Team Leader
by A traveller
Posted Mar. 1, 2019 on Expedia
Great location! Staff was very friendly and accommodating. Many restraints to walk to. The spa was very relaxing and was really enjoyable as it looked over the ocean. Our room was basic but the view of the beach was spectacular! I was going to decide between this hotel and Sheraton and because of the location of the Sheraton costa Galman’s is hands down a better deal. I would reccomens this hotel to anyone staying in mar del plata .
Comment from Hotel Management
Apr. 24, 2019 by Rocio Suarez Guest Relations Team Leader , Hotel Management
Dear guest,
Thank you for letting us know your opinion regarding your recent stay at Costa Galana Hotel. It always comforts us to receive such positive evaluations.
We work hard every day to make the stay of our guests an unforgettable experience.
Hoping to see you again on your next visits to the city,
Best regards,
Rocio Suarez
Guest Relations Team Leader
by A traveller
Posted Feb. 23, 2019 on Hotels
Comment from Hotel Management
Apr. 24, 2019 by Suarez Rocio Guest Relations Team Leader , Hotel Management
Estimado Huésped,
Me alegra mucho que haya disfrutado su estancia en el hotel, y le agradezco el tiempo que se tomara al compartirlo con nosotros.
¡Será un gusto volver a recibirlo en sus próximas visitas a la ciudad!
Muy cordialmente,
Suarez Rocio
Guest Relations Team Leader
by A traveller
Highly Recommendable Hotel Costa Galana
Posted Feb. 15, 2019 on HotelsThe hotel is located in a pipular surf area with many resorts and restaurants. We were impressed with the good service, friendly helpful staff and our room was spacious and comfortable. Wonderful breakfast. We can definately recommend Hotel Costa Galana!
Comment from Hotel Management
Apr. 24, 2019 by Rocio Suarez Guest Relations Team Leader, Hotel Management
Dear guest,
We would like to thank you for taking your time to leave us you opinion. We are glad you enjoy every aspect of our hotel and recommend it.
We hope to see you again in Mar del Plata!
Kind regards,
Rocio Suarez
by A traveller
Posted Jan. 15, 2019 on Expedia
Comment from Hotel Management
May 3, 2019 by Suarez Rocio Guest Relations Team Leader , Hotel Management
Estimad Huésped,
Muchas gracias por el tiempo se tomara en enviarnos su devolución luego de su última estadía en el Hotel.
Nos gustaría que nos detallara, si fuera usted tan amable, el motivo por el cual no hemos logrado alcanzar sus expectativas. Entendemos que la opinión de nuestros huéspedes nos direcciona todos los días hacia una mejor calidad de atención.
Esperando volver a recibirlo en sus próximas visitas a la ciudad, lo saludo muy cordialmente,
Suarez Rocio
Guest Relations Team Leader
by A traveller
Good location, great pool, amazing staff.
Posted Dec. 30, 2018 on HotelsCosta Galana is in a great location across from a busy beach and two blocks from a busy shopping/dining street. I was given a room upgrade and the service was impeccable. Just a note, English isn't commonly spoken and I wish I spoke better Spanish. The pool is great and there is food/bar service with a limited menu. It has a nice gym. I am sure the hotel was the best in the area when it was last renovated. If you are visiting Mar del Plata, I would recommend this hotel for a convenient safe place to stay.
Comment from Hotel Management
Apr. 24, 2019 by Rocio Suarez Guest Relations Team Leader , Hotel Management
Dear guest,
Thank you very much for sharing your experience with us! We are really glad to hear you enjoyed the stay with us. We enjoy recieving passengers from all over the world !
Thank you for visiting us. We look forward to see you again soon.
Kind regards,
Rocio Suarez
Guest Relations Team Leader
