Note fondée sur 57 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,5 Service et personnel
4,6 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Houde next to the water
Publié le 12 janv. 2017 sur HotelsNice ,quiet place.
Commentaires de Gestion de l’hôtel
16 nov. 2017
Thanks for your review!
par un voyageur
Publié le 14 déc. 2023 sur Expedia
par un voyageur de International Falls, Minnesota
Perfect Family Vacation
Publié le 13 mars 2022 sur HomeAwayWe loved our stay at this villa! The view of the canal was great! The location was perfect for us. One of my favorite memories will always be coffee on the porch in the morning with family. We saw manatees almost every day in the canal. The pool was perfect! I have no complaints except you are only given 2 garbage bags for your entire stay and not enough toilet paper for a larger group. The coffee maker was broken when we arrived but a quick call to the property manager and a new one was promptly dropped off. All and all, my whole family was very happy with this villa.
par un voyageur
Publié le 17 févr. 2022 sur Expedia
This review is for Villa 5, as there are various rental villas on property. This villa is in a great location, midway between Key Largo & Key West, with many services and opportunities there in Marathon. It has up and down decks & a nice view onto the canal. However, you should be aware that view comes with a lack of privacy, as your neighbors on both sides (the villas are attached by common walls) are very close with only short railings between units.
We had several issues during our week rental. The 1st was the heating system did not work on arrival, a particularly cold day. Mgmt was informed immediately, but it took about 24 hours to fix. The repairman indicated that it had not been turned on since last year. The villa's cleaning & inspection regimen apparently did not include the HVAC system. Note that you are dealing with a property mgmt company, not the villa owner, and neither is on-site. The same day we discovered the electric grill was not working That was fixed but again took some time to be addressed. Additionally, we found that there was nothing provided to cook in the oven-no broiler pan, cookie sheet or the like. That complaint was never rectified. Finally, the fridge died 1 day. In that case mgmt made special effort to replace the same day.
In sum, nice place, nice location, could use a little more speedy attention to problems that arise.
par un voyageur
Publié le 7 juill. 2021 sur Expedia
Beautiful place, everything was clean. For sure will come back.
Commentaires de Gestion de l’hôtel
8 juill. 2021 par Josh, Gestion de l’hôtel
Thank you for your feedback. We're pleased to read you enjoyed your stay and look forward to your return visit.
par un voyageur
Please Replace Bed in 2nd Bedroom
Publié le 1 avr. 2021 sur HotelsThe property is pretty. The grounds and pool were well maintained. The queen bed in the 2nd bedroom was impossible for two people to sleep in. If you make the slightest movement it squeaks incredibly loud. I called Keys Caribbean to ask for linens for the pullout sofa downstairs. Nobody returned my call. I emailed them, but nobody answered my email. Sleeping on the short couch all week was a big disappointment.
par un voyageur
reat stay
Publié le 12 févr. 2021 sur HotelsBeautiful location. Grounds were very well done. Spacious condo. The pool area was very nice. Having the notebook of parks and restaurants was a huge help. My only concerns were the many nails on the back porch that were sticking up and the poor reception with the cable tv.
par un voyageur
Publié le 16 déc. 2020 sur Hotels
Location was great. Right off the canal. We didn’t spend much time at the pool area but it seemed nice. It was great having the space. Only minor complaint is that a credit card must be provide for a deposit but the email they send looks like it could be spam. Turns out not to be but you I was very cautious at first.
par un voyageur
Coral Lagoon Villa 5
Publié le 7 juill. 2020 sur HotelsCoral Lagoon is always exceptional.
Amazing time with the family. Our cottage had a light lamp out we didnt even notice and later staff came to inform us and replaced it within no time.
par un voyageur
Publié le 14 févr. 2020 sur Expedia
