Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
Dear Marie-Pier, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Danielle Slough, GM
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Elena, Thank you for staying with us. We appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Danielle Slough, GM
par un voyageur
Petite déception
Publié le 27 août 2024 sur HotelsÀ une heure de Key West, la situation de l’hôtel est pratique pour sillonner dans les Keys. Également, la piscine et le restaurant partenaire s’ouvrent sur une petite marina, ce qui est l’atout charme de l’hôtel.
La chambre est propre et bien aménagée.
En revanche, il faut savoir que le ménage n’est effectué que tous les trois jours, ce qui, à notre sens, est un peu léger pour le standing dont se prévaut l’hôtel. On ne demande pas que les serviettes soient changées, mais que le lit soit refait, les poubelles vidées et le seau à glaçons changé également.
Le prix de la nuitée, en revanche, n’est pas modifié.
Pour finir, le parking est tarifé à 17 $ la nuitée pour un parking non sécurisé et commun au restaurant partenaire.
Il y a encore quelque temps, les parkings étaient gratuits…
Les tarifs augmentent, mais les services baissent…
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Guillaume, I'm happy to hear you enjoyed our location, clean rooms, and Sparky's Landing Fish and Cocktails. However, I regret we did not deliver a more positive experience. We try to be as transparent as possible regarding our fees, so I regret we let you down. Additionally, our daily housekeeping service is available on request. As always, if you have specific requests, we will do our best to honor those. We appreciate your feedback as it helps us monitor our guest experience. Thanks for staying with us. Sincerely, Danielle Slough, GM
par un voyageur
Top
Publié le 17 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
19 août 2024 par Marathon Fairfield, Gestion de l’hôtel
Dear Florent,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Marathon Fairfield , Gestion de l’hôtel
Dear Vanessa, On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Marathon Fairfield Inn , Gestion de l’hôtel
Dear Isabelle,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 7 août 2024 sur Expedia
Bel hôtel avec service de bar à la piscine. Très bon restaurant autour.
Commentaires de Gestion de l’hôtel
9 août 2024 par Marathon Fairfield, Gestion de l’hôtel
Dear Caroline,On behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Fairfield Inn & Suites, Marathon.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Déçu de devoir payer pour se stationner même si nous savions avant de réserver notre séjour
Commentaires de Gestion de l’hôtel
1 juill. 2024 par GM, Gestion de l’hôtel
Dear Eric, Thank you for your time in sharing your kind review, and please visit us again. Sincerely, Danielle Slough, GM
par un voyageur
Superbe hôtel
Publié le 31 mai 2024 sur HotelsUn hôtel superbe, vastes espaces, grandes chambres modernes au mobilier de qualité, grande salle de bain, espace piscine avec hamacs très agréable, petit déjeuner bien garni et délicieux.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Marathon Fairfield , Gestion de l’hôtel
Dear Martine,Thank you so much for your kind review of our hotel, Fairfield in& Suites It was a pleasure to have you as our guest and we greatly appreciate your feedback.I'm thrilled to hear that you found our hotel superb and enjoyed the spacious modern rooms with quality furniture. We take pride in providing a comfortable and stylish atmosphere for our guests, and your positive comments are truly rewarding. Additionally, I'm glad you found our large bathrooms to be to your liking. We understand the importance of having ample space and facilities to make your stay even more enjoyable.It's fantastic to know that you had a pleasant experience in our swimming pool area, relaxing on the hammocks. We believe that the pool area is a great place to unwind and we're delighted that you were able to make use of it. We hope it provided you with a refreshing break during your stay.Lastly, I'm glad you enjoyed our well-stocked and delicious breakfast. We believe that starting the day with a satisfying meal sets the tone for a great day ahead. It's wonderful to know that our breakfast met your expectations and provided you with the energy you needed.Once again, thank you for taking the time to share your positive experience at Fairfield. Your feedback is valuable to us and encourages us to continue providing exceptional service to our guests. Thank you!
par un voyageur de MONACO
Publié le 17 mai 2024 sur Expedia
Endroit très agréable pour faire un break. Pas très loin du dolfin research center pour nager avec les dauphins.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Marathon Fairfield, Gestion de l’hôtel
Dear Michel, Thank you for taking the time to share your experience at our hotel. I'm glad to hear that you found our hotel to be a pleasant place for a break. It's great that the Dolfin Research Center was not very far from us, allowing you to enjoy swimming with dolphins.At our hotel, we strive to provide a relaxing and enjoyable environment for our guests to unwind and make the most of their stay. We understand the importance of being close to attractions and facilities that enhance the overall experience. It's fantastic that you were able to take advantage of the proximity to the Dolfin Research Center and have such a unique and exciting opportunity.Your feedback is truly valuable to us, and I appreciate your kind words about your time with us
