Note fondée sur 491 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2022 sur Expedia
par eric de bruxelles
Publié le 23 janv. 2014 sur Hotels
par un voyageur de BROOKFIELD
Publié le 28 nov. 2024
Very nice.
Got bit by bugs so reccomend deet
Commentaires de Gestion de l’hôtel
7 déc. 2024 par Eva C, Gestion de l’hôtel
Hi David,Thank you for your kind rating. We are delighted that you enjoyed your stay. We hope you choose Rainbow Bend on your next visit to Marathon.
par un voyageur de Memphis
Publié le 2 oct. 2024 sur Expedia
The rooms are simple, they had a nice restaurant for breakfast, delicious French toast and nice staff. Wanted to try it for dinner but it did t work out. Lovely view. I would go again… main drawback is no access for a boat.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Eva C, Gestion de l’hôtel
Thanks for the review! We are delighted to hear that you enjoyed your room and overall stay. We hope to welcome back and continue to meet your expectations. Thanks again!
par un voyageur de PROVIDENCE VILLAGE
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Eva C, Gestion de l’hôtel
Thank you for sharing your feedback. We’re sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide a comfortable and enjoyable stay for all our guests, and it’s clear we fell short in your case.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
El restaurant m7y sabrosa la comida pero en muy mal estado constructivo la propiedad en general
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Eva C, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the food at our restaurant. However, we’re sorry to learn about your concerns regarding the property’s condition. Your comments are important to us, and we will address these issues to improve our guests’ experience. We hope to welcome you back in the future and provide a better stay.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The property looks nothing like the pictures. There are many other places to stay with better pricing and offerings. I would not recommend staying here.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Eva C, Gestion de l’hôtel
Thank you for your feedback. We are sorry to hear that our property did not meet your expectations. However, we could not find any record of your stay with us. We take all feedback seriously and strive to provide accurate representations of our property. If you have any specific concerns or if there was an error, please contact us directly so we can address them. We hope to have the opportunity to welcome you in the future and provide a better experience.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Eva C, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a very good experience during your stay with us. Your positive feedback means a lot to our team, and it motivates us to continue providing excellent service.We look forward to welcoming you back on your next visit. Safe travels!
par un voyageur
Publié le 20 août 2024 sur Expedia
So let me start by saying that we have stayed here before., and had a wonderful time. My wife just had her 2nd birthday beating leukemia and this was how she wanted to celebrate.
We traveled from Philly area starting at 4:30 AM and got to Rainbow bend around 3:30 after a nice stop at bass pro for lunch and shopping. when we tried to check in we were told the room we reserved was not the one we were getting. she (Jeanette) stated we reserved thru Expedia, and that was the issue. I told her we also called the lodge to confirm. She was not hospitable at all! She wanted to put us in a room facing the road. I asked if there wass one facing the ocean and her response was if there is it may cost more and we would have to pay for it! this woman should never be allowed to talk to guests. Her response was - she was having a bad day. I told her to get over it and solve the problem, She had a crappy attitude so i got right back at her and she asked if we wanted to cancel our reservation. At that point my wife (the reasonable one) asked to see her manager. The manager (owner) came and got us into a very nice room facing the beach. the beach is very nice with corn hole games and kayaks. the grass in the water is a bit smelly and totally not swimmable. the pool was very nice and always clean. it is a nice place but i don't think at this point we will be back. If you go, call the place and schedule directly with them.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Eva C, Gestion de l’hôtel
Thank you for sharing your detailed experience with us. We’re truly sorry to hear about the challenges you faced during your recent stay, especially given the special occasion of celebrating your wife’s second birthday after beating leukemia.We sincerely apologize for the inconvenience caused by the room reservation issue and the interaction with our staff member. This is not the level of service we strive to provide. We are glad to hear that the manager was able to resolve the situation and accommodate you in a room facing the beach.Your feedback regarding the condition of the beach and the pool is valuable, and we will address these concerns to improve our facilities. We appreciate your suggestion to book directly with us to avoid any future issues.We hope you will consider giving us another chance in the future. Thank you again for your feedback, and we wish you and your wife all the best.
par un voyageur
Publié le 14 août 2024 sur Expedia
It was very nice. The staff constantly checked in with us to see if we needed anything.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Eva C, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a very nice stay and that our staff made sure you were well taken care of. Your kind words mean a lot to us, and we look forward to welcoming you back soon!
