Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
16 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Chris. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Doesn't look like the pictures
Publié le 19 mai 2024 sur HomeAwayWe looked the look for this property but where quite disappointed. The bathroom ceiling had paint flaking of it. The hall way upstairs had a large brown mark on the ceiling from a leak.
The house is a bit old and tired. We couldn't get in our parking spaces as other cars parked there.
The location is fabulous and the sunset view was amazing.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, we're pleased the location of our home served you well and you enjoyed the sunset! That said, we apologize for the issues that kept you from fully enjoying your stay. We shared your comments with the local manager and appreciate your input as an opportunity to improve. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur de Ocala, Florida
Peaceful and beautiful location
Publié le 15 mai 2024 sur HomeAwayGreat stay. The location was perfect and the sunsets were gorgeous.
par un voyageur
Nice Vacation Home
Publié le 4 mars 2024 sur HomeAwayThis area is great and the homes are nice with ample room and all the things you need. The good parts are the views are amazing, kitchen is nicely stocked, beds are comfy, no bugs, nice pillows and nice decor. If your looking for just a nice house to stay at this is a great spot.
There were only a few minor issues with the space, the dish washer did not work, after 3 days of trying I somehow got it to run once. I had seen this issue on previous reviews so it gave me some concern that this was a big management company rather than a individual owner. It took a few days to get back to me using the messaging service. Outside of the main door and the sliding glass doors, every window was painted shut. Every screen door had taken a real beating and was tough to close and had tears in them.
I have been going to hawks kay for the last 20 years, and it is one of the more expensive places to stay in the keys. At the same time it is well worth it, as the amenities with the resort are amazing. I had stayed in these exact units before, so when the resort was booked I looked at VBRO. The issue I did not see was the fine print, its on the hawks kay property, but the listing is Duck Key, and when you go into the review you then realize your renting a house only. No use of either pools (or the one by the house), no gym, no kids area. If I had never gone to Hawks kay this would be just a house to stay at, but since I have and the cost difference was so minimal, I would opt to pay a little
Commentaires de Gestion de l’hôtel
7 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi, Matthew, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help.
It is always our goal for guests to be able to use all the amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We are happy to report that the dishwasher is now in working condition and hope to host you for a truly relaxing getaway in the future.
par un voyageur
Nice unit
Publié le 29 févr. 2024 sur HomeAwayMattress in second bedroom needs to be replaced. The center of the bed sunk in. Other than that, the unit was clean and comfortable with a beautiful view
par un voyageur
Beautiful sunsets
Publié le 22 févr. 2024 sur HomeAwayThe property was a advertised and we enjoyed the property and location
par un voyageur
A Cozy New Years Eve in Duck Key
Publié le 15 janv. 2024 sur HomeAwayThis was our first time staying at this property and our first time staying in Duck Key. The property was as advertised. Very clean. We very much enjoyed sitting on the balcony and watching the sunset. It is the PRIME sunset spot in the community. Loved the neighborhood walkability and the close restaurant the evening we returned too late to go elsewhere. We were able to view fireworks on New Years Eve from several places on the property. Only drawback to mention is the second bedroom is somewhat small. We had an adult couple sleeping there and it was a bit tight. All in all a great stay! Thank you!
Commentaires de Gestion de l’hôtel
18 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Beautiful Location
Publié le 15 déc. 2023 sur HomeAwayThis house is at the perfect location.
We love our stay to be away from all the holiday crowd and at scenic locations. This house is the right match. Would highly recommend and would love to visit again.
par un voyageur
Duck Key
Publié le 11 nov. 2023 sur HomeAwayOverall nice clean place to stay. Bed and pillow were great. Washer and dryer unit was not working, they did call to tell us that as we were checking in, though.
Fortunately, we had packed enough clothes and they were nice enough to reimburse us for not having the unit during the entire stay. Location is good for people who are in the middle of the keys and are exploring either north or south.
