Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
We had the best 3 night stay at the Godolphin. The staff were extremely welcoming, friendly with so much personality. One of the staff members -Lisa, was exceptional and made us feel special. I've never been to a hotel where every member of staff made it their priority to make you feel so welcome and looked after. Thank you for such a lovely time.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hello Leeana, What a lovely feedback review to receive. This will be passed on to Lisa personally, but from all of the team we would like to say a huge thank you to you, and thank you for staying with us. We hope to welcome you back.Team Godolphin x
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hi Kimberly, Thank you for taking the team to leave us this review from your stay at The Godolphin. Best wishes from the whole team x
par un voyageur
Room with a view
Publié le 21 août 2024 sur HotelsLocation was lovely , views of st Michaels mount, beach front with parking right next to the hotel very convenient. We had the Penzer point family room , which had low ceilings in both rooms. Had I known this , I wouldn’t have booked this as all of my family are very tall. The amount of times my children bumped their heads were too many.
The main bathroom had some drainage problem and the shower would overflow , made the housekeeping staff aware after the first night and they assured me they would get a plumber to look into this and this did not happen as we had the same problem the second night.
The breakfast was included in our stay, and my son ordered the buttermilk pancakes and we were assure by the chef directly that the dish did not include eggs , half way through eating them , the manager came and advised there were eggs on the pancakes, my son stopped eating them. The manager apologised to us however as the breakfast was included in our stay , informed us that she could not do anything for us. 😳
Staff were friendly.
Nice location
Room with a view
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hello Navneet, Thank you for taking the time to leave us your feedback from your hotel stay with us here at The Godolphin. We are disappointed to hear that some aspects of your stay did not meet your expectations. All of our rooms are decorated and designed very differently; the building itself has a lot of history and is a listed building. The hotel team were not made aware of the situation which occurred at breakfast, however we take allergies and dietary requirements extremely seriously and we hope that the restaurant team dealt with this matter efficiently and that you were able to speak to someone regarding this. Once again, thank you so much for leaving us your feedback.Team Godolphin
par un voyageur
Publié le 19 août 2024 sur Expedia
It was our first time in Cornwall and we booked the Godolphin to stay in and we was not disappointed. The Hotel, the staff, the restaurant, the service, the room, everything was a 10/10 and we couldn’t be happier. The manager and the reception staff were also very friendly and helpful. I will definitely will be booking this hotel again for when ever me and my family come back to Cornwall as it’s literally perfect.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hello Alina, We can't wait to welcome you back to this beautiful part of West Cornwall again in the future! It's lovely to hear that you had such a great stay.Team Godolphin x
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hello Betul,From all of the team, we wish to say a huge thank you to you for leaving us your feedback. We hope to welcome you again in the near future. Team Godolphin x
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hi Markus, Thank you for taking the time to leave us this review. We are so pleased to hear that you enjoyed your time with us at The Godolphin.Best wishes from the whole team x
par un voyageur
Fantastic stay
Publié le 23 juill. 2024 sur HotelsWe had a fantastic stay at the Godolphin. The room was clean and comfortable. The breakfast was wonderful. The staff was extremely friendly and helpful. The parking was easy to access, but there is a small fee. The views from this hotel are absolutely amazing! We spent 2 weeks visiting Brittain, and the 3 nights we spent here were the best of our entire trip.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Godolphin, Gestion de l’hôtel
Thank you, Frank, for your wonderful review of The Godolphin; it's so lovely to hear. Hopefully one day you may have the chance to return to us. We would love to have you stay again. Team Godolphin x
par un voyageur
Staying at The Godolphin
Publié le 23 juill. 2024 sur HotelsStaff were extremely welcoming and accommodating. We had to catch the Scillonian III to the Isles of Scilly and it wasn't any trouble to sort out prepacked breakfasts for our journey, early in the morning. Room was spacious and comfortable complete with little touches such as coffee machine and little welcoming Brownies. Restaurant was bright and airy with dramatic views of St Michaels Mount. A fabulous stay. Keep up the great work.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Godolphin, Gestion de l’hôtel
Hello Claire, Thank you so much for your lovely feedback. We are always happy to send our guests on their onward travels with packed breakfasts and/ or packed lunches, pre-arranged. We're pleased to hear that you thought this was a nice touch. If you are ever in the area again, or heading over to the Scillies, we hope to welcome you to stay again.Team Godolphin
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Godolphin, Gestion de l’hôtel
Hello Derek, We are hugely appreciative of your lovely feedback. We hope to welcome you back again in the future. Team Godolphin x
par un voyageur
Inconsistent performance
Publié le 19 juill. 2024 sur HotelsSplendid position opposite St Michael's Mount. Excellent room with modern bathroom and good private terrace. Welcoming staff in the hotel but it is badly let down by an outsourced restaurant (Shutters) with poorly cooked food (tasteless onion soup and cardboard tasting burger) and limited choice, which meant that we only ate there once and went out for other evening meals. Inconsistent service from the restaurant staff, possibly a training challenge with seasonal employees - though our visit was in July. This was partly redeemed by good breakfasts.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Godolphin, Gestion de l’hôtel
Hi there, Thank you for your review from your recent visit and stay at The Godolphin. We are sorry to hear of your disappointment regarding your evening meals. We take all feedback into consideration and will be addressing your points with the management team. You may be pleased to know that we do have a brand new menu which is proving very successful, and it is generating some great feedback. Team Godolphin
