Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2024 par Rubén de Haro Rus - Reception Team, Gestion de l’hôtel
Dear Mr Olivier, Greetings from Boho Club Hotel/RestaurantThank you so much for your loyalty and for your kind feedback.If you ever decide to repeat your destination, we would love to take care of you once more.Best regards,Rubén de Haro Rus.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
L’architecture et le design
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Angela Gonzalez Reception Team, Gestion de l’hôtel
Dear Sara,First of all we would like to thank you for taking the time to write a review regarding your stay with us.We are more delighted to know that our installations were under your liking.We look forward to your next visit at Boho Club Hotel.Best regards,AngelaReception Team
par un voyageur
Hôtel en travaux. A éviter
Publié le 23 févr. 2023 sur HotelsHôtel en travaux. Bungalow avec entrée et terrasse a 2m de travaux cachés par une bâche en plastique verte avec marteaux piqueurs et autres travaux très bruyants toute la journée.
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Sara Lozano, Front Desk Reception., Gestion de l’hôtel
Dear Michelle,Thank you very much for taking your time to write your feedback regarding your stay with us. We are very sorry to hear that your stay was far from satisfactory. Please accept our sincere apologies for not reaching our service standards. Nevertheless, we hope you will give us another chance of being of service again at Boho Club.Warm regards.
par un voyageur
Hotel très zen et belles chambres
Publié le 10 nov. 2021 sur HotelsTrès bel endroit relaxant, de l'espace, de très belles chambres très confortables et une déco très réussie.
L'hotel est assez excentré donc il est presque impossible de faire des choses à pied à part la ballade du bord de mer et le petit dej offre un choix assez limité pour la prestation mais le Boho Hotel reste un hotel très agréable;
Commentaires de Gestion de l’hôtel
10 nov. 2021 par Fuente Bernal, Guest relations assistance , Gestion de l’hôtel
Dear Stephanie,
Thank you for taking the time to leave a feedback regarding your stay at Boho Club Marbella.
We are delighted to hear that you have enjoyed
your visit and that everything was your entire satisfaction.
The Boho Club team are looking forward to welcoming you back soon.
Kind regards,
par un voyageur de Paris
Publié le 16 oct. 2020 sur Expedia
Un endroit très design et très joli jusqu’aux petits détails. Petit déjeuner très différent et copieux. Très calme en cette période et du coup on est très à l’aise.
Commentaires de Gestion de l’hôtel
21 oct. 2020 par Carmen, Gestion de l’hôtel
Dear Lisen,
Thank you for your lovely review. We are delighted that you enjoyed our unique vibes and the rooms design. Breakfast is a must at Boho Club!
We are looking forward to welcoming you back.
Regards,
Carmen - Assistant Front Office Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
An absolutely fantastic hotel. Every aspect from breakfast, to service, to room standard. A stand out property!
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Experience Coordinator, Gestion de l’hôtel
Dear Nicholas, Thank you so much for your kind review and for taking your time sharing your stay in Boho Club Marbella.It's a pleasure to know that your experience with us was in overall fantastic and that we met all your expectations. We hope to have the opportunity to welcome you again!Best regards, Pilar Revuelto
par un voyageur
Big let down ( not the hotel)
Publié le 13 août 2024 sur HotelsI’ve been misled ? When booking this holiday I was lead to believe that I was getting a bungalow when in fact I got a room ? Which I would certainly not for a room with bed & breakfast only
From the description on your site it states bedroom and living room? Your interpretation of living room is different from mine ? When it’s states living room I don’t expect it to be. 2 chairs and table next to the bed as a living room
Further more not just ourselves you couldn’t eat outside as too many flies around your food and to cap it off ants are a problem not only outside the rooms but also inside the room there was multiple in the bedroom and bathroom
I can’t complain about the staff at all everyone of them where helpful and understood my issues after showing them the photo on your site
I’d really like to chat with someone from hotels.com but I doubt you’ll get I touch or call 07715994067
Commentaires de Gestion de l’hôtel
13 août 2024 par Fuente Bernal, Guest Experience Manager , Gestion de l’hôtel
Dear Mr Vincent, Thank you for sharing your feedback with us. I sincerely apologized for the experience you had during your stay. It is disappointing to hear that the accommodation did not meet your expectations, and I understand how frustrating this must have been for you.Regarding the room and bungalow confusion, I regret any misunderstanding caused by the description on our website. We strive to provide clear and accurate information, and it’s apparent that we fell short in this instance. Your feedback is invaluable, and we will review the descriptions to ensure they accurately reflect the accommodations.The issues with flies and ants are also concerning, and I apologize for any discomfort this caused. We take cleanliness and pest control very seriously and will be taking immediate steps to address these issues to prevent them from occurring in the future.On a positive note, I am glad to hear that our staff were helpful and responsive to your concerns. We pride ourselves on our service, and it’s reassuring to know that they were able to assist you.Please know that your experience does not reflect the standard we aim to provide, and I would like to make this right for you. If you’re open to it, I’d be happy to discuss this further and explore how we can improve your impression of our property.Thank you again for your feedback, and I hope we have the opportunity to welcome you back under better circumstances.Warm regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Experience Coordinator, Gestion de l’hôtel
Dear Daryl, First of all, we appreciated you taking the time sharing and rating your recent stay in Boho Club Marbella.We are very sorry to know that your stay was far from satisfactory. Please be assured that the comments you have made to our colleagues will be taken very seriously, as it is the only way to improve our services to our guests.I hope you will allow us in the future to restore your confidence in the Boho Club Hotel.Best regards, Pilar Revuelto
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Experience Coordinator, Gestion de l’hôtel
Dear James, Firstly, I would like to thank you for taking the time rating your stay with us.We are glad to know that the entire team have managed to create a unique experience for you.If you ever decide to repeat your destination, we would love to take care of you once more.Best regards,Pilar Revuelto
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Experience Coordinator, Gestion de l’hôtel
Dear Lena, Thank you very much for taking the time to write and share your experience at Boho Club Hotel.We were concerned to know that on this occasion we did not meet some of your expectations. I can assure you that I will follow up with all departments involved to ensure that this is not repeated.Nevertheless, we hope you will give us another chance of being of service again.Best regards, Pilar Revuelto
