Avis 15 min walk to Puerto Banus, 5 min to restaurants, close to several golf courses

Thank you Clare for taking the time to write such a detailed review. It allows me to make adjustments and also let guests know that we have folding luxury sun beds on the big living dining open air covered terrace making the total sunbeds 9 at the moment but I usually have 8 in the garden, as well as the adirondack white relaxing chairs of 5. I am always adding more sunbeds as we have a few that break during the Spring and Summer rental period and need to be replaced. Our flat upstairs has amazing views of the sea, Marbella and a fridge and kitchenette, full bath. To get back from town and Puerto Banus hop in a cab which costs roughly 6 euros back to the villa. Taxis are luxurious white Mercedes that know the villa very well, but walking down to the sea, shops, resaurants and Puerto Banus is a breeze. I could not have asked for a nicer person, Clare to bring her lovely family of girls celebrating an upcoming wedding and enjoying themselved immensely. The villa is surrounded by the best that Marbella has to offer. Easy access behind the villa also leads to a plethora of restaurants and shops of every kind, including a convenience market and a big supermarket, farmacia, Inch delivery or restaurant as well as many others that I recommend. Any host considering hosting Clare in their property with her friends and family will not be disappointed. They were polite, happy and beautiful and extremely well mannered. Thank you for taking excellent care of my villa.

Dear Rene, Thank you for your review and happy to hear you enjoyed the Jacuzzi. Thanks for taking good care of the villa. The villa is painted a rosa terracotta colour like a villa in Venice so we love the charm of it too. The views of the sea, full on majestic La Concha mountain and the sprawling view of Marbella town and its beautiful curved bay never cease to take my breath away. You are always welcome back to enjoy it.

Chloe, Thank you for taking the time to submit your review. You were all absolutely lovely ladies to have in my villa or anyone else's and I do hope you will come back to enjoy it again as you are all very welcome, and thank you for clarifying how close the villa is to Puerto Banus, the 5 star beaches, and world famous harbour in Puerto Banus here. It really is a fantastic location. All the best always.

We enjoyed having this charming family come to stay in the villa. My manager and I agree after assessing the situation that there was a lack of communication. Thank you for for this review but it is not accurate. First of all the hot tub does work and was heated for the duration of this stay. Regarding any tiles if I had been notified early on on the first or second day of this week long trip, I would have had the tiles repaired and the problem solved within 24 hours. We solve any problems promptly and in this case an underwater scuba repair company came to assess the situation and repair it unfortunately we were not told of any problem until the eve of their departure day after a 7 day holiday. Nevertheless the tiles were repaired and replaced by an underwater scuba tile repair and installation professional company. We have had absolutely no complaints at all about any sharp tiles all Spring and Summer long about the hot tub or pool having any sharp tiles in it and it has been thoroughly inspected by a professional company. The tiles are a thick smooth gracity tiling and it has been used regularly. I was not notified at all of any problem with the tiles until I recieved a message on the last afternoon of their stay so I came rushing over in an emergency on the last evening the day before the depature the next morning. There was no complaint whatsoever from this charming family for the duration of their stay from the first day until the last day about any tiles having done any harm to their children. The children were playing in the shallow end as I was told this for many days and long hours and then the tile company explained to me that children's feet get very soft and tender with the water in the pool and jumping around repeatedly so with the soft skin, this must have happened on the last day....It is a shame because Suddenly when I was left a message and told that there had been toes cut in the pool I came rushing over. When I got there there was total calm, and the children were all fine, there was not blood, no bandages and they said they were all fine, but I tried to give them antibiotic cream and bandades but the father and grandfather who was sitting outside by the pool said, ''no its fine, they are all alright''. Nothing more was said to me except for the two sets of grandparents and wives saying how much they had enjoyed themselves and so I left within a few minutes. I apoligized and hired a professional well known pool tile repair company to come straight away the next day. What they found was a large smooth stone to the side of the pool just under a bush next to the pool steps that I would never have seen, where perhaps they thought a child could have dropped it onto the tiles as it was in the shallow end where they found some broken tiles. I was told by the professionals ''The shallow end is where children spend alot of time playing and jumping around and their feet get soft,after a week of being in a pool and children's feet are soft to begin with''. This is a professional underwater tile installation and repair company. They come with their scuba gear and repair underwater. If I had been told straight away that there was a problem it could have been sorted out straight away by this very good professional tile repair company. We pride ourselves as we are a professional rental company on getting things solved as soon as possible if there is a complaint. When the scuba diving tile repairman was finished he explained to me that the skin on children's feet is very soft especially after they have spent hours playing in the pool, just like the skin on feet and hands get when spending a long time in the bath and so it becomes less resilient and very very soft. and that if they spend alot of time in the shallow end playing ball and jumping around as was this case and as these children did, then the possibility of a cut is heightened. I did send a message to the gentleman who arranged this stay to say it had been repaired because his parents and parents in law said they wanted to come back, and that it had been very good service, and so I was surprised to see this response. I also gave a gift for his wife's birthday party of six fluted beautiful champaigne goblets in three boxes but was not given so much as a Thank You and yet the whole family told me they had had a wonderful time. This was a bit of a disappointment but sometimes things are forgotten. Morning of the check out - I told the grandparents not to worry about the mountain of trash left behind and not taken out to the bins and the food on the floors and kitchen countertops because there were so many children and this was normal under the circumstances right before leaving to the airport. I was happy to see everyone leaving happy and this is what we strive for making sure everyone has had a good time in the villa. The underwater repair company is very professional and effective and the two men who came out to work on it and who studied and assessed it told me that it looked like a heavy object like a large stone had been dropped onto the tiles by the children playing there in the shallow end, that is what it looked like to them and they showed me a large smooth rock just beside the pool in the bush next to the pool steps so we think that is how it occured and I was not told of the children getting cuts until the afternoon of their last day of their stay whereupon I came rushing over only to find total calm and was told not to worry about it by the children, their mothers, and their aunts, I was told by the grandparents what a wonderful stay they experienced, and that ''it was very good service'' and that they ''want to come back to visit'' The family was celebrating the wife's birthday and I gifted them a set of very high quality champagne flutes which they took with them and there was no thank you. It was a little disappointing to say the least. I also could have made a big complaint about the broken pool tiles, after what the pool repair company told me, as there were 3 boys and a girl and they could have actually broken the pool tiles with the large stone just as the pool repair men said, but I did not want to make a big fuss about it for two reasons....the damage from the stone could have been much more and they were all so happy with their stay especially the next morning when they checked out. And I did not have unequivocal proof that this is how they were broken. With regards to the living room and absence of air conditioning it is because the double large living room door is open to the shady terrace where a cooling breeze always comes in off the sea, and the large front door is always open as well as people are always going in and out to the garden and pool. There are two fans and iin the living rooms and ts remarkable how the sea breeze air coming off the sea comes in through the double doors which are open to the shady terrace of the villa. On departure ´The kitchen in particular was left in a big mess with an inordinate amount of food etc. left on the countertops and on the floor but I told them not to worry and that the maid was coming soon. I really hope the adorable children are fine, they were so happy when I came over to check on their toes. All was well though, thank goodness. I think that my service and attention and the villa deserved more than a three star review but thank you for coming and enjoying it anyway. In closing, I felt and my manager felt that there was a lack of appropriate communication, especially because the tile issue could have been addressed on the first day if they were broken then. Thank you very much for coming to stay in the villa and we hope to see you back again sometime in the future. Kind regards.

Thank you so much Chris and family for coming to grace our villa and enjoy it. It was great to meet you and thanks so much for inviting me for a glass of wine and such pleasant conversation. You were all amazing guests and I highly recommend you all to any host to have the pleasure of having you come to stay in their property. Its always encouraging for hosts to hear that their work and planning as well as our helpers has made a difference in the holidays of our guests. Thank you for taking the time to write such a detailed review and wishing you and your family all the best, you are always welcome back. I enjoyed meeting each and every one of you. Thank you for your review.

Thank you very much for taking the time to write a review about your stay in my villa, its great to know you all enjoyed yourselves. You are all welcome back anytime in the future and I wish you a beautiful wedding and life. All the best always, Andrea

Dear Grace, It was so great to have you in the villa and you were all such polite ladies, thank you so much for taking such good care of the villa and most of all for taking the time to write your review, its just so encouraging when we get great reviews like yours, it make me want to keep on imroving everything in any way I can. Have an amazing wedding and life and hope to see you all back here whenever you can make it. Kind regards, Andrea